Southport care home tops 1% in the UK for Outstanding rating

A CARE home in Southport has found istelf in the top 1% in the UK after being rated as ‘outstanding’ by the health watchdog.

Rosebank Care Home, based on Leyland Road, is one of just a handful of the 40,000 care homes across the UK to recieve the accolade – something which home owner Jonathan Cunningham has defined as the ‘holy grail’ of ratings.

They were recently asssesed by the Care and Qaulity Commision, who lauded staff and the facilities for the high quality care that residents there recieve on a day to day basis.

Debbie Westhead, Deputy Chief Inspector of Adult Social Care in the North for the CQC, said: “We found the quality of care provided at Rosebank Care Home in Southport to be outstanding. People told us that they were extremely happy with the level of care that they received and we saw a relaxed, homely atmosphere.

“It was impressive to see the way that Rosebank had harnessed new technology and social media to engagement with not just people using the service, but their relatives and even stakeholders. People told us this approach had an extremely positive impact on them and this was clear to see.

“We were also impressed with the lengths that staff went to, to ensure that people’s care was responsive to their needs. We saw staff rewording information for people when they didn’t understand it and also that people had choice and control over their lives. The whole team should be very proud of the service they are providing.”

A delighted Jonathan Cunningham, owner of Rosebank Care Home, said: “In the world of social care it is the holy grail to achieve an Outstanding grade by the care regulator.

“Only one percent of all 40,000 UK care providers are graded outstanding in recognition of those providers that are truly exceptional, care innovators and those who deliver extraordinary care to those they are entrusted to look after.

“The home is run for adults with learning disabilities.

‘We are absolutely delighted that the consistent hard work of all our staff has paid off. It is a true recognition of our exceptional care team and their vocational dedication to our residents. The quality of our care was evident the moment CQC turned up.

“We aren’t interested in simply being compliant – what we deliver is far beyond the minimum level set by CQC.”

Councillor Tony Dawson, Adult Care and Wellbeing spokesperson for Southport said: “I would like to extend my congratulations to the staff and management of Rosebank for gaining this recognition and the work which resulted in them achieving it. Most media coverage of the CQC tends to be centred upon its criticisms.

“This report shows that the high standards which the CQC sets can indeed be obtained.”

Jonathan, who also runs Storm Consultancy, has recently been asked to help other care providers in the North West who need to improve their gradings with the CQC.