The Hidden Stressor of Child Welfare Workers: Client Confidentiality as a Barrier for Coping with Emotional Work Demands.

Authors: Lise Tevik Lovseth
Format: Article

Summary: Looks at the influence of client confidentiality on different modes of coping among child welfare workers and possible variation according to proximity to clients and years of experience. Presents findings from a study of 114 Norwegian child welfare workers, 55 of whom had worked in child welfare for more than 10 years. Findings show that client confidentiality can interfere with a range of coping strategies which are important to reduce stress from emotionally demanding work experiences among child welfare workers.

Journal: Child and family social work (Vol.22, Iss.2), May 2017, pp 923-931
Go to publication