To help people to learn more about the introduction of Universal Credit, One Vision Housing have launched the OVH Help Hub.
Universal Credit (UC) is a single monthly payment for people in or out of work on low income. From this month (October), if you live in Sefton, are of working age and make a change to claiming one of the six legacy benefits, you will be ‘migrated’ to Universal Credit.
The OVH Help Hub, is a useful online guide to understanding how Universal Credit will affect you.
It includes step by step advice on making a claim as well as hints and tips on everything from managing your claim online, to ways to help maintain your claimant commitment.
Neil Kenwright, OVH Neighbourhood Service Manager said:
“We recognise that the transition to Universal Credit will present challenges for some people, particularly as it can take up to 6 weeks to receive the first payment.
“In an effort to minimise any hardship for our tenants, we’ve set up the OVH Help Hub to provide information and guidance on claiming UC. The Help Hub also includes a search function so you can find help near you via our network of partners offering support to get online, manage debt and find employment.
“We would like to stress to customers that we are here to help. If they are having difficulties during the UC migration period they can access thehelphub.ovh.org.uk or contact us on0300 365 1111.”
If you are an organisation who would like to be listed on the Help Hub please get in touch with OVH directly.