A listening exercise has been launched by health leaders in Southport, Formby and West Lancashire to take people’s views on local health and care services, and are keen to hear the views of local residents, businesses and organisations.
Shaping Care Together will explore how health and care services are accessible, effective and operated by skilled staff to meet everyone’s needs. Care should be integrated with other services so that patients are supported by the services they need as quickly and safely as possible. We need to build on what we have in place now, understand what works well and how things can be made better.
Views are being sought on the care people receive at Southport and Ormskirk hospitals and primary and community healthcare services, in particular:
- frail and elderly care
- when you have an urgent or emergency care need
- services for children including those who have complex needs
- services for women who are pregnant and for the new-born
- gynaecology – dealing with women’s reproductive system
- sexual health services for all genders
- planned care, such as follow-up outpatient and/or subsequent admissions as part of ongoing treatment.
We are hosting an online Business Breakfast event at 8am on Tuesday 2nd March for an hour for local businesses to get involved. Register to attend here:
Please consider encouraging your staff/members to share their views, perhaps through your virtual meetings, bulletins or on your intranet. By helping us to increase engagement in the listening exercise, you will help to ensure your staff’s/members’ long term health needs are met by local services.
People who do not feel comfortable using the internet can call 01695 588025 to receive paper copies of a questionnaire.
Shaping Care Together is the first stage of a process to understand patient experience and views. A report based on the feedback will be produced and published later this year. We will then involve all interested parties in exploring solutions for the future.
You can contribute to the listening exercise online at www.yoursayshapingcaretogether.co.uk before Sunday 7th March.