Pharmacy Opening Hours over Christmas (South Sefton)

For those who need it over the festive period, visit your pharmacist for confidential, expert advice and treatment of minor health issues.

You can also pick up over the counter medicines from your pharmacist such as:

  • Paracetamol
  • Ibuprofen
  • Antihistamines
  • Eye drops
  • Anti-diarrhoea medicines such as loperamide (Imodium)
  • Soar throat medicines
  • Decongestants
  • Cough medicines

Please note that the opening times below are only for the pharmacies we know are open, do check with your local pharmacy if they are not on the list.

Pharmacy Opening Hours over Christmas (Southport and Formby)

For those who need it over the festive period, visit your pharmacist for confidential, expert advice and treatment of minor health issues.

You can also pick up over the counter medicines from your pharmacist such as:

  • Paracetamol
  • Ibuprofen
  • Antihistamines
  • Eye drops
  • Anti-diarrhoea medicines such as loperamide (Imodium)
  • Soar throat medicines
  • Decongestants
  • Cough medicines

Please note that the opening times below are only for the pharmacies we know are open, do check with your local pharmacy if they are not on the list.

xmas sf.PNG

Changes to visiting times at Southport and Ormskirk Hospital

Southport and Ormskirk Hospital NHS Trust is changing visiting times to ensure patients can enjoy their lunch without distractions.

Visiting times at Southport and Ormskirk hospitals will now run from 1pm to 8.30pm. This does not include maternity and neonatal wards which have their own visiting times. Visitors who come in to assist patients with meals are still welcome from midday, they are just asked to identify themselves to a member of staff on arrival.

Carol Fowler, Acting Deputy Director of Nursing, said: “We extended our visiting times last year as we recognised the importance of visitors in aiding patients’ recovery.

“Nutritious meals also play a large part in recovery and we’ve noticed some patients becoming distracted at lunchtime and their food was cold by the time they came to eat it, or they weren’t eating at all. We hope by adjusting the visiting start time slightly, our patients will see the benefit.”

If friends and family find these visiting times are not convenient, they can speak to the nurse in charge of the ward who will be able to help.

Sefton CCGs hailed finalists for prestigious HSJ award

NHS South Sefton Clinical Commissioning Group (CCG) were named a finalist at the prestigious Health Service Journal (HSJ) Award held at the InterContinental O2 in London on 23 November.

Their apprenticeship scheme with Hugh Baird College was shortlisted under the workforce category with ten other entrants across the UK.

The bespoke course designed and shaped by the CCGs with Hugh Baird College gave apprentices the chance to train whilst working in a GP practice to get the hands on experience that they need. Many of them still work in practice and some have gone on to complete further training.

Debbie Fagan, chief nurse at the CCGs said: “We were absolutely delighted to be shortlisted for the award, the team here worked so hard to design the course with Hugh Baird and all of the apprentices who took part have expressed how beneficial it was to them.

“In this climate where it isn’t that easy to source funding for further qualifications or to get jobs easily, they relished the opportunity and gave it their all. We are just happy that they found it so worthwhile. A big well done goes to all of the winners on the night, especially to London Ambulance Service NHS Trust in the workforce category.”

Alastair McLellan, Editor, HSJ, said: “With the NHS experiencing a tough time as funding fails to keep up with demand, the HSJ Awards were once again the best reminder of the excellence the service is capable of. Taken together the entries to the HSJ Awards represent work which, directly or indirectly, has saved thousands of lives and enhanced many times that number.”

Now in their 35th year, the most sought after accolade in British healthcare recognises, celebrates and promotes the finest achievements in NHS, and showcases them to the service’s most influential leaders.

To view a short video about the CCGs’ apprenticeship scheme please visit please visit: www.youtube.com/watch?v=x5HPrUU1rNk

For the full winner list please visit:

www.hsj.co.uk/newsletter/topics/quality-and-performance/hsj-awards-2016-winners-revealed/7013566.article?utm_source=newsletter&utm_medium=email&utm_campaign=Newsletter308

Still Time For The Flu Jab

Residents across Sefton are still being urged to get the flu jab this winter by Sefton Council and local health commissioners.

The flu vaccination is one of the most effective ways to reduce harm from flu as it
reduces risk of serious illness, hospitalisation and even death among those who are most at risk.

Free flu vaccinations are being offered to all pregnant women, all children aged 2 to 4, residents of all ages with a long term health condition and everyone aged 65 and over. Most people who are eligible can get vaccinated at their local GP practice.

In addition, this year children in school years one, two and three have been offered the flu vaccination and a programme has been carried out across the borough offering the nasal spray.

The flu vaccine for children is given as a single dose of nasal spray squirted up each nostril. Not only is it needle-free (a big advantage for children), the nasal spray works even better than the injected flu vaccine.

It’s quick and painless and means children are less likely to become ill if they come into contact with the flu virus.

Cllr Ian Moncur, Cabinet Member Health and Wellbeing, said: “There is still time for residents to get the flu jab or the nasal spray flu vaccine.

“Flu is a highly contagious illness that spreads rapidly and can be very unpleasant for children and adults alike. Symptoms include fever, chills, aching muscles, headache, stuffy nose, dry cough and sore throat lasting up to a week.

“By having the vaccination it will go a long way to protect yourself against such nasty symptoms.”

Pippa Rose, a practice nurse lead for NHS South Sefton clinical commissioning group (CCG) and NHS Southport and Formby CCG, said: “As well as planning your Christmas shopping, remember to book your flu jab before the colder weather sets in.

“Having a flu jab isn’t just about protecting you from what can be serious effects of the flu but also helps reduce the spread of flu to those around you. We also encourage carers to get protected too.

“It’s really good news that a greater number of children can now benefit from the free vaccine. However, we mustn’t forget that it’s equally important for expectant mums, those aged over 65, or anyone of any age who has diabetes, chest complaints like bronchitis and kidney problems to get their vaccination.

“If you are not sure if you qualify for a free vaccine, just contact your practice and they’ll be happy to offer advice.”

For more information on the flu vaccine for children please visit: www.nhs.uk/conditions/vaccinations/pages/child-flu-vaccine.aspx

And for a full list of who is eligible for a flu vaccine please visit: www.nhs.uk/Conditions/vaccinations/Pages/who-should-have-flu-vaccine.aspx

Sustainability and Transformation Plan published

The Sustainability and Transformation Plan (STP) for Cheshire and Merseyside, sets out how the health and care system can remain fit for the future and respond successfully to the growing demands that are being placed on it, alongside ambitious ideas to improve the health of people living and working in the region.

The STP sets out a shared core purpose to ensure that the people of Merseyside and Cheshire become healthier than they are now and can continue to have access to safe, good quality and sustainable services.

The plan represents the thoughts and ambitions of more than 30 different organisations serving a population of over 2.5 million people. The next will refine the ideas further, through engagement with local communities, the NHS workforce and other stakeholders such as local councils and the voluntary sector.

Read a summary of the plan, which sets out the challenges facing the local NHS, our priorities moving forward and the steps we will be taking to address these challenges.

Crimestoppers tackling NHS fraud

Independent charity Crimestoppers has joined forces with NHS Protect, the national agency leading the NHS fight against crime, to launch a dedicated 24 hour reporting line to tackle fraud, bribery and corruption against the health service in England and Wales.

Anyone who wishes to give information can call the NHS Fraud and Corruption Reporting Line, powered by Crimestoppers, on 0800 028 40 60 (same number as it was previously) anonymously at any time.

With fraud considered to be under-reported across the health service, the line allows those working within the NHS and wider health service (as well as the general public) to report known or suspected economic crimes that deplete the public purse and ultimately reduce the quality of care for patients.

As of 31 March 2016, NHS Protect was investigating allegations of fraud, bribery and corruption worth in excess of £25 million.

The value of fraud, bribery and corruption identified by NHS Protect and Local Counter Fraud Specialists (LCFSs) amounted to £6.5 million in 2015/16. Over £2 million was restrained (frozen) and over £2.4 million confiscated using the Proceeds of Crime Act, as at 31 March 2016.

As well as the anonymous phone number, information can be given in confidence online if preferred, through NHS Protect’s online form.

Roger Critchell, Director of Operations for Crimestoppers, said: “We are incredibly fortunate to have one of the best health services in the world, so it is staggering that there are people abusing this by defrauding it of money that could be used for care and treatment.

“We’re delighted to be working with NHS Protect to provide a user-friendly and robust system for people to report financial crime against the health service. With your help, we can defend the NHS against fraud, bribery and corruption.”

Chris Cockell, Intelligence and Research Manager at NHS Protect, said: “Over the years, NHS Protect’s existing facilities for receiving this vital information had served well, resulting in numerous successful prosecutions of fraud, bribery and corruption.

“However, we are pleased to enlist the services of Crimestoppers, which is such a well-known, recognised and trusted brand in the field to take over the running of the 0800 028 40 60 number.

“We were attracted by the fact they have delivered such services to a wide range of clients and have the expertise and experience to extract the most from telephone reporting.”

Anyone with information of fraudulent activity against the NHS can contact the Crimestoppers powered number anonymously on 0800 028 40 60, or fill out NHS Protect’s online form.

For further information on arrangements to tackle fraud, bribery and corruption in south Sefton please visit: www.southseftonccg.nhs.uk/get-informed/anti-fraud-bribery-and-corruption.

Hear more about your local NHS

Clinical commissioning groups (CCGs) in Sefton have announced the dates of their next governing body meetings and are encouraging anyone with an interest to go along.

The CCGs’ hold their bi-monthly governing body meetings in public, so people can hear them discussing and making decisions about local health services.

Doctors, nurses and other health professionals who make up the committees will discuss a range of issues including the performance of the services they commission, like hospitals and community care.

Rob Caudwell, local GP and NHS Southport and Formby CCG chair, said: “The governing body is a formal meeting and it’s a way for people to find out more about what we’re doing. They can also ask us any questions ahead of the meeting getting underway.”

Andy Mimnagh, local GP and NHS South Sefton CCG chair, said: “The meetings are also a chance for residents to meet some of the doctors and other professionals that make up the governing body and to listen in on the discussions taking place.”

The NHS South Sefton CCG meeting will take place on Thursday 24 November at Merton House, Stanley Road in Bootle at 1pm. Papers will be made available here beforehand: www.southseftonccg.nhs.uk/about-us/governing-body/governing-body-meetings

The NHS Southport and Formby CCG meeting will take place on Wednesday 30 November at the Family Life Centre, Ash St, Southport, Merseyside, PR8 6JH, at 1pm. Papers will be made available here beforehand: www.southportandformbyccg.nhs.uk/about-us/governing-body/governing-body-meetings

Anyone who is interested in attending is asked to call 0151 247 7000 to confirm their attendance.

CCGs chief officer completes 12 hour ambulance shift

The chief officer of two Clinical Commissioning Groups (CCGs) in Sefton took part in a 12 hour shift with the North West Ambulance Service (NWAS) to get to grips with the way they work.

Fiona Taylor of NHS South Sefton CCG and NHS Southport and Formby CCG decided to take part in observing a full shift with two ambulance crew and listened in on 999 calls to get a real feel for the service and an understanding of how busy they are.

Talking about the shift, she said: “I like to go out to observe the different services that we commission and working with NWAS has been something I’ve wanted to do for a while. I know that NWAS has been under scrutiny for not meeting turnaround times but now I see why as they are so busy.

“I was surprised by the number of call outs in one day but despite this, the staff I worked with delivered compassionate patient care throughout the shift. It really was enjoyable, though hard work but the crew’s individual commitment was very humbling to see.

“I’d like to say a huge thank you to the team for letting me shadow their day, I’ve also been to the control room to gather an understanding of how the calls are dealt with as I think it’s so important that I am fully aware of all aspects of service delivery so we have a greater understanding as a CCG.”

Interim head of service at North West Ambulance Service NHS Trust, Bob McGowan comments: “Accompanying an ambulance crew is always a real eye-opener for anyone and is especially important when the observer is one of our NHS colleagues.

“The working environment for our crews is vastly different to hospital staff, and while the aim is the same, providing the best possible care for the patient, it is always worthwhile to see first-hand the challenges we face. By doing so, we can effectively work together to improve patient care and experience.”

The CCGs remind people to examine their options before calling 999, which is for life threatening cases.

Feeling Unwell? – Examine Your Options

Across the area there are a range of health services to support people if they feel unwell or have any health concerns. There are services which you may be unfamiliar with, but could be more appropriate and convenient for you depending on your specific issue.

For minor ailments and injuries your best route to recover is likely to be self-care. There are a variety of services that can support you to do this:

Pharmacy Services

Your local pharmacy can offer free, confidential and expert advice on a range of health issues. They can help you prepare for many of the common illnesses like coughs and colds.

NHS.UK

You can find a wealth of trusted advice about hundreds of health conditions and details of GPs, pharmacies and dentists in your local area by visiting the NHS.uk website:  http://www.nhs.uk. It also includes a symptom checker.

NHS 111

When you need medical help or advice fast, but it is not a 999 emergency, you can also call the NHS 111 service.  NHS 111 is available 24 hours a day, 365 days a year and calls are free from mobiles and landlines.

Your Local GP

Your GP should be your first point of contact for non-emergency illnesses you can’t treat yourself. Your GP is available from 8.00am to 6.30pm weekdays.

If you don’t have a GP, you can register with your local surgery. If you’re not sure where this is, you can find out at: http://www.nhs.uk or call 0300 77 77 007.

GP Out of Hours Service

If your local surgery is closed, you can still see a GP with the GP out-of-hours service; just call 111 and you can speak to a local GP over the phone or face to face if necessary.

It is very likely that you and your family will be seen and treated more quickly using the out-of-hours service than if you were waiting to see a doctor in A&E, especially at busy times.

NHS Walk-In Centres

Walk-in centres provide treatment 365 days a year for illnesses that you can’t treat yourself and there’s no need to book an appointment.

For more information please visit www.examineyouroptions.info

Sefton’s CCGs shortlisted for prestigious Health Service Journal (HSJ) award

Apprentices celebrate graduating from the scheme at the L20 in Bootle

NHS South Sefton Clinical Commissioning Group (CCG) and NHS Southport and Formby CCG have been shortlisted for a prestigious Health Service Journal (HSJ) Award.

Their apprenticeship scheme with Hugh Baird College has been shortlisted under the workforce category with ten other entrants across the UK.

The bespoke course designed and shaped by the CCGs with Hugh Baird College gave apprentices the chance to train whilst working in a GP practice to get the hands on experience that they need. Many of them still work in practice and some have gone on to complete further training.

Debbie Fagan, chief nurse at the CCGs said: “We are absolutely delighted to be shortlisted, the team here worked so hard to design the course and all of the apprentices who took part have expressed how beneficial it was to them.

“In this climate where it isn’t that easy to source funding for further qualifications or to get jobs easily, they relished the opportunity and gave it their all. We are just happy that they found it so worthwhile.”

Alastair McLellan, Editor, HSJ, said: “With the NHS experiencing a tough time as funding fails to keep up with demand, the HSJ Awards are once again the best reminder of the excellence the service is capable of. Taken together the entries to the HSJ Awards represent work which, directly or indirectly, has saved thousands of lives and enhanced many times that number.”

Now in their 35th year, the most sought after accolade in British healthcare recognises, celebrates and promotes the finest achievements in NHS, and showcases them to the service’s most influential leaders.

The next stage for the CCGs will be to complete a presentation and interview to a judging panel made up of senior and influential figures from the health sector. The winners will then be announced at the prestigious ceremony in partnership with de Poel health + care on 23 November 2016 at the InterContinental O2 in London.

For the full shortlist please visit: awards.hsj.co.uk/2016-shortlist

CCG donates wool to help people with dementia

 

 

NHS South Sefton Clinical Commissioning Group (CCG) has recently donated wool to be made into a sensory item for dementia patients called ‘twiddlemuffs’.

The specially-knitted hand muffs have items such as buttons, ribbons or textured fabric attached to keep dementia patients who may become agitated busy with their hands. They are now being used nationally in a lot of hospitals around the UK.

Brendan Prescott, deputy chief nurse at the CCG said: “We were in a meeting with one of the local hospitals when we spotted the colourful knitted ‘twiddlemuffs’ on the tables which sparked a conversation about how the Swan Centre, a local charity in Bootle made them for people with dementia. We were able to take one back to show colleagues at the CCG and we decided to donate some wool to help them create more as they are increasingly in demand.

“Joan and Rita from the Swan Centre were really pleased to receive it and have said they will deliver them to local hospitals once they are made.”

Dementia is important to the CCG and it is working towards becoming ‘dementia friendly’ and encouraging GP practices to become “dementia friends” too. The CCG signed a pledge with Sefton Dementia Action Alliance (DAA) earlier in the year, supporting the national movement to bring about a society wide response to dementia.

Learning a little bit more about what it’s like to live with dementia and then turning that understanding into action is what dementia friends do. From telling friends about dementia friends to visiting someone you know living with dementia, every action counts.

 

Community Services Tendering: Building Partnerships Session (20th July 2016)

Would you like to join us for an exploratory with the 5 Boroughs Partnership to begin to build a new model of delivery for Community Services in South Sefton?

The 5 Boroughs Partnership  are really interested to understand what your organisation delivers in the South Sefton area and how you think we could all work together to provide a better community services offer for the people living in South Sefton.

We would like you to give some thought on how you might want to contribute to the design and delivery of community service in the locality.

This will form the basis for discussions at the event.

Date: Wednesday 20th July
Venue: Bootle Cricket Club
Arrival: 9.00am
Networking Breakfast: 9.00am to 9.30am
Workshop Discussion: 9.30am to 12 noon

Please could you email (or reply to) h&scf@seftoncvs.org.uk or call 0151 920 0726 to indicate your attendance.

Talking challenges and opportunities at Big Chat 6

NHS South Sefton Clinical Commissioning Group’s (CCG’s) sixth Big Chat gave people a chance to give their views on their local NHS and how to shape future services so they are more effective and efficient.

Over 70 guests took part in workshop style discussions with professionals from the CCG around the challenges faced by the health service and they were asked for their views and ideas about the opportunities that exist to address them.

The workshop style sessions focused on four areas of healthcare that attendees were invited to give feedback on. These sessions explored how the CCG might reduce the estimated yearly £2 million cost of wasted medicines in Sefton, use technology to enhance health services and make them more efficient, commission care that offers the best medical outcomes for patients and change ways of working in GP practices, so that patients can be seen by the right professional first time to help surgeries to better respond to the increasing demands on health services.

Dr Andy Mimnagh, chair of NHS South Sefton CCG, said: “This was my first Big Chat event as chair of the CCG and I was really impressed with the turn out. People were keen to give their feedback and we had some great ideas and viewpoints from our workshop discussions and shared on our ‘innovation wall’.

“These are challenging times for the NHS and it’s more important than ever that we prioritise our resources effectively to ensure that all our patients have continued access to high quality, essential health services when they need them.

“We have to find savings of just over £10 million this financial year to meet our NHS budgetary requirement to achieve a 1% surplus, so like all other public services this will mean we have some difficult decisions to make in the months ahead and the views of our local residents are vital in moving this work forward.”

At the end of the event the audience took part in an interactive voting session to find out what people thought of the event and over 80% felt that Big Chat 6 had given them the opportunity to have their views heard.

Sefton Alzheimer’s Society was also at the event speaking about dementia and the difference that small things can make to those living with the condition. This is part of the CCG’s pledge to the Sefton Dementia Action Alliance to encourage people to become ‘Dementia Friends’.

Big Chats are a chance for the CCG to talk with the public about its latest projects and plans and hear what they think. The events are one of the ways that the CCG involves local residents in its work. Feedback from these events informs the CCG’s thinking about changes or developments to services.

The next Big Chat will take place on Thursday 8 September from 1-4pm and will combine the CCG’s annual review. For more information please visit www.southseftonccg.nhs.uk/get-involved/our-chat-events

CCG shortlisted for top award

A campaign to reduce the annual £2 million cost to the NHS of wasted or unused medicines in Sefton each year has gained national recognition after being shortlisted for a top accolade at The Pharmacist Awards 2016.

NHS South Sefton Clinical Commissioning Group (CCG) and NHS Southport and Formby CCG’s head of medicines management, Susanne Lynch and her team were nominated in the community innovation category of the awards for their “only order what you need” campaign.

On her nomination, Susanne said: “I am so happy to have been shortlisted for this award and I have to say I couldn’t have got this far without the help of my team who have been out and about speaking to the residents of Sefton.

“People have taken a real interest in our campaign and a lot were shocked about how much waste we see from repeat prescriptions and people over ordering so I do think it will make them think twice before ordering next time.

“As head of medicine management it is extremely important to me that the message is passed on and I can’t stress enough how important it is to only order or accept medicines that you need as unused prescriptions cost the NHS in Sefton an estimated £2million a year.”

The team went out on a ‘winter tour’ to local supermarkets and community events to tell people about the savings that could be made if people were to ‘only order what they need’. On the tour they also advised on how people should take their medicine properly so they are as effective as possible but also how to dispose of medicines should they or someone they know have medicines at home that are no longer needed.

The Pharmacist Awards hosted by Zinc Media were held on 30 June at The Millennium Gloucester Hotel, London.

Better Care in my Hands: Care Quality Commission’s Report into People’s Involvement in their Care

The Care Quality Commission (CQC) is the independent regulator of health and social care services in England. We make sure that hospitals, care homes, dental and GP surgeries and other care services in England provide people with safe, effective, compassionate and high-quality care, and we encourage them to make improvements.

CQC is publishing a report into the extent and quality of people’s involvement in their health and social care, based on new analysis of CQC’s national reports and inspection findings and on national patient surveys.

People’s right to being involved in their own care is enshrined in law in the fundamental standards of care. It is an essential part of person-centred care and leads to better and often more cost effective outcomes. This is particularly true for those with long term conditions or people who need to use services more intensively. The NHS Five Year Forward View and the Care Act place renewed focus on improving this area of care and CQC can take enforcement action against providers of care services that fail to meet this standard. This report is timely because as health and social care services reconfigure to adapt to the changing needs of their populations there is an opportunity to make sure person centred care becomes a reality for more people. The report identifies what enables people’s involvement in their own care and provides examples of good practice identified by CQC inspectors. CQC will use the findings from this report to strengthen our regulation and reporting of people’s involvement in their care.

Our key findings are:

Recent national patient survey data shows that just over half of those surveyed report feeling definitely involved in decisions about their health care and treatment, and this includes people’s responses for care in hospitals and in the community.

Women who use maternity services are particularly positive about how well they are involved in decisions about their care.We found examples of good practice of people’s involvement in their care in our inspections over the last year. However, there has been little change in people’s perceptions of how well they are involved in their health or social care over the last five years. A significant minority of people have consistently reported only feeling involved in their care to some extent or not at all over this period.

CQC’s national reports and thematic reviews from the last five years consistently show that some groups of people are less involved in their care than others. This is confirmed by new analysis of patient surveys. They are:

– Adults and young people with long term physical and mental health conditions.
– People with a learning disability.
– People over 75 years old.

We have also reported a lack of progress over the last six years in involving people in their care when they are detained under the Mental Health Act. Poor involvement in care is the biggest issue we found in monitoring the use of the Mental Health Act in 2014/15.

There are common problems in health and social care services, which can create a vicious circle of poor involvement particularly for those using different services or using services over a long period of time. These include:

– Failure to assess and monitor people’s capacity to make decisions about their care and to provide advocacy support
– Limited understanding , recording and monitoring of people’s wishes and preferences
– Inadequate family and carer involvement
– Lack of information and explanation of care and support options

 

MP John Pugh opens new Spinal Day Room at Southport Hospital

John Pugh MP officially opened a refurbished day room for patients at Southport Hospital.

The new room will be used by patients of The North West Regional Spinal Injuries Centre, at Southport and Ormskirk Hospital NHS Trust.

The centre cares for people with spinal cord injuries from Merseyside, Greater Manchester, Lancashire and Cumbria, Cheshire, parts of North Wales and the Isle of Man.

The day room has now been completely revamped providing a light, bright location for patients to cook meals, chat and relax.

Emily Hoban, who runs the centre, said: “We were delighted Mr Pugh was able to officially open this new facility which will provide a fantastic environment for our patients.”

The centre is internationally recognised for the excellent treatment of people with high cervical spinal cord injury.

Gill Brown appointed at Southport and Formby CCG

Gill Brown has been appointed as NHS Southport and Formby Clinical Commissioning Group’s (CCG’s) new Governing Body lead for patient and public participation.

Joining the CCG as a lay representative, Gill was previously chief executive for Healthwatch Lancashire, which acts as the public voice for health and social care.

The chartered biomedical scientist from Southport has a number of years’ experience of working in the NHS in a variety of clinical, research, managerial and governance roles.

Commenting on her appointment, Gill said: “I’m honoured to be given this opportunity to join the Governing Body. These are very challenging times for the NHS and social care services and I hope the skills I bring from my previous roles at Healthwatch Lancashire and from my time working in hospital trusts will assist the CCG in fulfilling its responsibilities.”

She was the inaugural corporate secretary for The Royal Liverpool and Broadgreen University NHS Trust and her final role before retirement from the NHS in 2014 was as director of corporate and research governance for The Walton Centre NHS Foundation Trust.

In 2013, Gill was the first member of the NHS to be awarded a national Institute of Chartered Secretaries and Administrators’  ‘Excellence in Governance’ award, which she won for her innovative work and proactive engagement with NHS foundation trust governors.

Gill is also a co-opted governor for Southport College, is a member of the college’s Governance Committee and is a director of a company that specialises in the promotion of excellence in governance and engagement.

Chair of NHS Southport and Formby CCG, Dr Rob Caudwell, said: “We welcome Gill to the Governing Body and the wealth of experience she brings in championing patient and public participation and her knowledge of the NHS. We look forward to working with Gill and we’ve no doubt that her contribution will help us to better involve our residents in our work.”

Her appointment follows the retirement of Roger Pontefract from the Governing Body, who previously held the role since the creation of NHS Southport and Formby CCG in 2013.

Anyone with an interest in local health and services can hear Gill and other members of the Governing Body discussing and making decisions about the CCG’s work at its next meeting on Wednesday 25 May.

NHS Southport and Formby CCG holds bi-monthly Governing Body meetings in public. There is a chance for people to ask members of the Governing Body questions and queries prior to the start of the formal meeting at 1pm.

More information can be found on the NHS Southport and Formby CCG website www.southportandformbyccg.nhs.uk

New face for CCG Governing Body

Graham Bayliss has been appointed as NHS South Sefton Clinical Commissioning Group’s (CCG’s) new Governing Body lead for patient and public involvement.

Graham joins the CCG as a lay representative after a long and successful career in Local Government, the last 23 of which has been with Sefton Council where he held several senior positions including director of corporate services and director of leisure and tourism.

Commenting on his appointment, Graham said: “I am delighted to have been appointed to the Governing Body of NHS South Sefton CCG, as the lay member for public and patient involvement.

“Having worked in south Sefton for many years I am aware of the challenges we face and the importance of engagement. I look forward to helping our communities and patients become even more involved in health issues, helping to ensure our voices continue to be heard by the NHS.”

Originally from London, Graham studied Geography at Liverpool University and joined Liverpool City Council’s Leisure Department in 1989. He then moved to Sefton in 1993 as chief sport and recreation officer, overseeing the construction of Bootle Leisure Centre.

Becoming director of leisure in 1999, Graham was responsible for improvement to north, south and Derby Parks amongst others. Whilst in this position he also developed a ground-breaking partnership with the NHS to develop the Active Sefton brand and GP referral service.

He has worked in Bootle for many years, liaising closely with communities in south Sefton and voluntary sector groups.

Chair of NHS South Sefton CCG, Dr Andrew Mimnagh, said: “We welcome Graham to the Governing Body and the wealth of experience he brings in championing patient and public participation. We look forward to working with Graham and we’ve no doubt that his contribution will help us to better involve our residents in our work.”

Graham’s appointment follows the retirement of Roger Driver from the Governing Body, who previously held the role since the creation of NHS South Sefton CCG in 2013.

Anyone with an interest in local health and services can hear Graham and other members of the Governing Body discussing and making decisions about the CCG’s work at its next meeting on Thursday 26 May.

NHS South Sefton CCG holds bi-monthly Governing Body meetings in public. There is a chance for people to ask members of the Governing Body questions and queries prior to the start of the formal meeting at 1pm.

More information can be found on the NHS South Sefton CCG website www.southseftonccg.nhs.uk

NHS South Sefton CCG: Sefton veterans inspire local NHS staff

A doctor’s surgery in Bootle has donated funds to the Sefton Veterans Project following a memorable talk from the leader of the project and ex-military himself, David Smith.

It follows a training session, organised by NHS South Sefton Clinical Commissioning Group (CCG) late last year to raise awareness of the Sefton wide project and the work it does to support military veterans.

Practice staff heard how David faced issues in adjusting to life outside the forces after 25 years of service and how he now works for the charity, Expect Ltd. Following discussions, the charity decided to start up the Sefton Veterans Project with the primary focus being the mental health issues ex service personnel frequently suffer on discharge from the armed forces.

The staff at Moore Street Surgery were so touched by the talk that they decided to donate £100 collected from a dress down day to the project.

Practice Manager at Moore Street Surgery, Helen Shillcock said: “Dave and the other veterans talk was so inspiring, it really made us think about how referrals to the project can seriously help veterans by giving them the support that they need.

“When you hear about how Dave and some of the other veterans have turned their lives around and are now helping others like them it is so motivating. We held a dress down day a while back and raised £100, we knew all along that the Sefton Veterans Project was where we wanted to donate the money to and they truly deserve it for all their hard work.”

The Sefton Veterans Project is managed by Expect Ltd, a charity providing services for people living with a learning disability or enduring mental health problems, and is an initiative between Sefton Council, Sefton CVS and the two CCGs in Sefton who have helped to develop the veterans strategy for Sefton.

Together, they have established a one stop facility in Expects Bowersdale Resource Centre, Seaforth for ex-service personnel and their families to provide help and advice with mental wellbeing housing, employment, dependency and financial issues. They also provide mentor support when referring to specialist mental health experts who fully understand a veteran’s needs and issues such as combat stress.

Dave Smith from the Sefton Veterans Project said: “We were overwhelmed when the surgery told us they’d like us to have the money. It is great to know that the talks that we do are so effective when really it’s just informing the public of what services we offer as a project and what experience we have been through to warrant such a service.

“The money will be put towards a retreat that we are taking some of our veterans on in Scotland in May and we are extremely grateful to the practice for choosing us. It is so important that people know about our service and that military veterans are referred to us so that we can help. It is so nice to give something back to those who have been through similar experiences.

”A huge thank you goes to Angela Curran, Locality Development Support at the CCG for organising the talk which has led to more referrals to the Sefton Veteran Project.”

For more information visit: www.liverpoolveterans.co.uk/services/sefton-veterans

The NHS currently provides 12 mental health services across England specifically for veterans. They enable specialist staff to care for ex-forces personnel with mental health needs, direct them to the most appropriate service and give them effective treatment.

To help improve future care across the country NHS England are asking armed forces veterans to share their experience of mental health services.

The launch of their national survey will help improve the care available for veterans as they move from military to civilian life.

The survey is a chance for veterans to share their experiences and views of existing mental health services and to understand the reasons why some people have not sought or received support and treatment. You can complete the questionnaire here.

South Sefton CCG to hold event in support of World Cancer Day

In support of World Cancer Day, NHS South Sefton Clinical Commissioning Group (CCG) is holding a raft of events at the recently opened Strand by Me shop in Bootle.

Global World Cancer Day takes place on 4 February uniting the planet population in the fight against cancer. It aims to save millions of preventable deaths each year by raising awareness and educating people about the illness.

The event at the community and health shop inside Bootle’s Strand shopping centre will take place over five days from Monday 1 February. It will see the CCG, Macmillan Cancer Support, Cancer Research UK, Aintree University Hospital and Sefton Pensioners’ Advocacy Centre (SPAC) offering advice to those living with and beyond cancer.

WCD graphic

Dr Debbie Harvey, a Macmillan GP from NHS South Sefton CCG, said: “The event is a chance for those affected by cancer in the area to come together and meet like-minded people as well as getting some useful advice.

“We want to make it easier for people to get the information they need to support them living with cancer. People often say they are not aware of the help available locally so we want to improve that. We hope that this event builds awareness of what is out there in the community and is beneficial.”

A practice nurse from NHS South Sefton CCG will also be on site to speak to people about cervical cancer and how important it is for women to have regular screenings, following on from Cervical Cancer Prevention Week (24-30 January 2016).

Davina Hanlon, consultant and cancer screening lead at Public Health, Sefton Council, said: “We really support events like this as they are so beneficial in reminding people what is out there to support them. Thousands of lives are saved each year from people going for cancer screenings and I can’t stress enough how important it is to have them.

“There are three types of screenings; cervical for women aged 25-64, breast for 50-70 year old women and bowel which is a home testing kit offered to men and women aged 60-74. You will receive letters when you are due an appointment and I would urge you to book.”

The full schedule for the week-long event at Strand by Me is below:

  • Monday 1 February

Macmillan information and resources drop in

  • Tuesday 2 February

Specialist nurses from Aintree University Hospital will be on hand to speak to visitors about Breast, Bladder, Kidney, Prostate and Bowel Cancer.

  • Wednesday 3 and Thursday 4 February

Cancer Research UK will have ‘Smokerlyzer’ Carbon Monoxide breath tests and can offer BMI checks and general health checks over the two days.

A practice nurse from NHS South Sefton CCG will also be on site to chat to those affected by cancer and to encourage women to go for regular cervical screening tests.

  • Friday 5 February

Sefton Pensioners’ Advocacy Centre (SPAC) information day

No need to book, just pop in on the day and there is also a private room available for confidential meetings if required.

Strand by Me opened in September 2015 and is managed by Sefton CVS in partnership with NHS South Sefton CCG. For more information visit: www.seftoncvs.org.uk/strandbyme

Ask Your Pharmacy week launches in Sefton…

Pharmacists in Sefton’s two clinical commissioning groups (CCGs) will be reminding residents about the range of services available in local chemists, and encouraging them to make appropriate use of NHS services during Ask Your Pharmacist week (9-15 November). 

Often, people make unnecessary trips to the GP or even A&E, when their neighbourhood chemist could help instead. In recent years, pharmacists have expanded their role, and now provide a wide range of clinical and public health services, within easy reach of the people who need them most. However, whilst most people go first to their chemist for medicines and medicines advice, many don’t know about the range of other healthcare services on offer in chemists.

NHS South Sefton CCG and NHS Southport and Formby CCG have made this easier with their Care at the Chemist scheme, providing fast expert advice and medications for a wide range of conditions, without the need for a doctor’s appointment.  

Mr Wear, who has been visiting Ryders Chemist in Formby since 1988, said: “I have been coming here a long time now and the pharmacists have always been approachable. I use Care at the Chemist a lot and find it extremely useful, the advice they give is invaluable and it can save a lot of time rather than getting an appointment at the doctors.”  

Susanne Lynch is the CCGs’ head of medicines management and the Sefton mum of two and uses Care at the Chemist if her boys are under the weather.

Susanne said: “Our Care at the Chemist service helps keep people up to speed with what is now on offer on their doorstep in pharmacies – a uniquely accessible healthcare professional workforce who can deliver expert medicines advice and an expanding list of public health services. 

“Your local pharmacist is a good first contact point for advice on many common health concerns – it is certainly mine. While most people will go first to their pharmacist for medicines advice, many don’t know about the range of other healthcare services provided by pharmacies on their doorstep and the level of expertise there.  Pharmacists are available without appointment and are able to deal with a wide range of ailments, as well as offering uniquely accessible advice on maintaining and improving your health. 

“Here in Sefton we promote this regularly through our Care at the Chemist scheme but this awareness week will promote this wider and will hopefully alert patients to the services on offer at the chemists on their doorsteps.” 

Activities are planned across the country during Ask Your Pharmacist Week including health checks in shopping centres, community talks, chemist window displays and visits to chemists by local dignitaries. 

Anyone of any age who is registered with a Sefton GP can get Care at the Chemist. Simply call into your chemist and ask to be registered onto the scheme. It is best if you use your usual chemist but if you are using one that does not know you; you will be asked to bring proof of identity. 

Southport & Ormskirk Hospital NHS Trust seek Dining Companion Volunteers!

What is a Dining Companion?

A dining companion is a volunteer who sits with a patient on a one to one basis and provides assistance to help them eat.  As well as helping the patient with eating, the dining companion can chat to the patient and encourage them to eat.  They keep nursing staff informed about what the patient has eaten and whether the patient has enjoyed their food.

 The Problem

In 2006, AGE UK produced a document called Hungry to be Heard as part of a national campaign to increase standards within all hospitals.  Hungry to be Heard provided a seven step improvement plan for hospitals to ensure elderly patients received better care and attention during mealtimes. 

Often elderly patients need some assistance with cutting up their food, holding utensils etc., and there is a risk they may become malnourished if they don’t have the support they need.  Malnourishment increases the risk of infection and can significantly increase recovery time. 

The Solution

The Trust operates a ‘Red Tray Scheme’ and volunteers are placed on wards to assist with menus, mealtimes, drinks and other social duties such as chatting to patients to alleviate the boredom and loneliness that can be experienced whilst staying in hospital.  Patients who are identified by staff as requiring additional support at mealtimes will have their food served on a ‘Red Tray’.  Ward staff and volunteers then ensure help is given with the meal.  This is vital to some patients who do not receive any visitors and could be lonely or anxious or may be suffering from a form of dementia or Alzheimer’s. 

Becoming a Volunteer

Volunteers go through an application process including a Disclosure & Barring Service (DBS) check and Health Assessment Check.  They will be invited for an interview and if they are successful, will be recruited as a volunteer at Southport & Ormskirk Hospital NHS Trust. 

The process is kept as informal as possible as good communication skills are vital in the volunteer role and it’s important for the applicants to feel comfortable. 

If you would like any further information, please contact Chris Pilkington on 01704 704955 or email chris.pilkington@nhs.net

CQC Inspectors Highlight Outstanding and Good Care as Reports are Published…

The Chief Inspector of General Practice has found another 50 GP practices to be Good following recent inspections by the Care Quality Commission.

This week, CQC has published a further 65 reports on the quality of care provided by GP practices that have been inspected by specialist teams of inspectors.

Of those, 50 of the practices have been rated as Good, ten have been rated Requires Improvement, two have been rated Outstanding, two have been rated Inadequate and one was a focused inspection.*

Under CQC’s new programme of inspections, all of England’s GP practices are being given a rating according to whether they are safe, effective, caring, responsive and well led. 77 GP practices have been rated as Outstanding so far.  

Professor Steve Field, Chief Inspector of General Practice, said:

“After more than 2,000 inspections we now have the evidence that the vast majority of England’s GP practices are providing a service which is safe, effective, caring, responsive and well led. We have also found so many practices going far beyond the call of duty to care for patients to provide an outstanding service to their patients.

“But, unfortunately, there are still areas of practice that are inadequate and unacceptable. Patients have a right to expect high quality care from every GP practice. Where improvement is required we will expect the practice to take the necessary steps to address the issues and we will re-inspect at a later date to check that those improvements have been made.

“Practices rated Inadequate that are put into Special Measures are offered additional support by NHS England which is working with the RCGP to help the practice get back on track. We have already seen the benefits of this approach when we re-inspect.”

Full reports on all 65 inspections are available at: http://www.cqc.org.uk

Click Here for GP Practices listed by CCG area and rating

NHS CCGs in Southport, Formby and West Lancashire are encouraging people to ‘Help yourself to stay healthy this winter…’

NHS clinical commissioning groups (CCGs) in Southport, Formby and West Lancashire are encouraging people this self-care week to be aware of how they can look after themselves this winter.

By keeping fit and healthy, individuals can take control of their own health, manage minor illnesses and effectively manage long-term conditions.

If you do need further help, think carefully and examine the number of options available to you across Southport, Formby and West Lancashire:

• Through the NHS Care at the Chemist (minor aliments) scheme your local pharmacist can provide confidential, expert advice and medicines for a range of common illnesses and ailments, without the need to see a GP.
• When your local GP surgery is closed call NHS 111, who will direct you to the appropriate service available to you in your area
• If you have a long-term condition, prepare for winter by ensuring you do not run out of your medication but do only order what you need. Many pharmacists offer repeat prescription services without the need to see your GP.
• Use 111 rather than calling 999 for non-emergencies. NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones.
Claire Heneghan, chief nurse of NHS West Lancashire CCG, “It’s important that people know when and how they can treat themselves and when they should seek further advice. By taking simple steps to look after yourself this winter, you can have a significant impact on your health and wellbeing.”

Dr Robert Caudwell, chair of NHS Southport and Formby CCG, said: “When it comes to treating minor ailments and illnesses, examine the options available to you. You can get plenty of advice from your local chemist as well as on the NHS Choices website. Remember, the accident and emergency departments and ambulance services are for life-threatening conditions. By selecting the right option, you can help the NHS to direct their focus to the patients who need it the most.”

More information on how everyone can use self-care to improve their health and wellbeing is available on the NHS Choices website: www.nhs.uk

Sefton SUPPORT eBulletin

Sefton SUPPORT, the local NHS Stop Smoking Service, have released the November edition of their “Stop Sefton Smoking” eBulletin.

The online newsletter includes a review of Stoptober, the national 28 day quit challenge. It also includes Christmas saving tips, news on World COPD Day and Movember, as well updates on stop smoking clinic times.

Click here to view the eBulletin in your browser.

Alternatively, e-mail Michael.Killen@LiverpoolCH.nhs.uk to be put onto the mailing list.