Training & Masterclasses

trainingSefton CVS’s Training and Development Service works to enhance the skills and knowledge of VCF sector staff, boards and volunteers in order to build the capability and competence of organisations to sustain themselves and grow.

Sefton CVS is an approved training centre and offers courses accredited through Open Awards, the Royal Society for Public Health (RSPH) and ABC as it means common inspection framework standards (CIF).

Non-accredited courses, coaching and peer learning can be provided in group training sessions and through masterclasses and bespoke provision.

The service focuses on:

  • Capacity building to ensure organisations are legally compliant and adopt good practice.
  • Ensuring a professional and up-to-date workforce within the VCF sector.
  • Ensuring organisations are fit for purpose and tender/commission ready.
  • Improving the social and financial value of workforce learning and development.

Upcoming Training & Masterclasses 

Thursday 25th May 2017, 1pm-4pm
Marketing & Customer Service Masterclass

Tutor: Anna Nygaard, Sefton MBC
Venue: Sefton CVS Offices, Burlington House, L22 0LG
Summary: 
– Understand the concepts and function of services marketing
– Understand the marketing mix (product, price, place, promotion) to help achieve competitive advantage.

– Understand the whole patient/client  approach using appropriate listening skills, value, acknowledgement and customer and patient need.
– Recognise the importance of physical evidence in terms of how first impressions count. – Increased knowledge on how to make their service market ready.
– Recognise the importance of building trust and core relationships with stakeholders and commissioners.

Thursday 1st June 2017, 1pm–4pm
Mindfulness Masterclass 

Cost: FREE!
Tutor: Gillian Hornsby
Venue: Sefton CVS Offices, Burlington House, L22 0LG

Tuesday 6th June 2017, 1pm – 4pm
Dementia Friends

Cost: FREE
Tutor: Conal Devitt, Sefton CVS

Venue: Sefton CVS Offices, Burlington House, L22 0LG
Summary: To develop participants basic knowledge and understanding of people’s experience of dementia and person centered care approaches.

Monday 26th June 2017 (5 week course)
Think Differently, Cope Differently

Cost: FREE
Tutor: David Corkill, Netherton Feelgood Factory
Venue: Contact us
Click here for more information & Flyer

Tuesday 27th June 2017, 1pm-4pm
Marketing & Customer Service Masterclass

Cost: FREE
Tutor: Anna Nygaard, Sefton MBC
Venue: Sefton CVS Offices, Burlington House, L22 0LG
– Understand the concepts and function of services marketing
– Understand the marketing mix (product, price, place, promotion) to help achieve competitive advantage.
– Understand the whole patient/client  approach using appropriate listening skills, value, acknowledgement and customer and patient need.
– Recognise the importance of physical evidence in terms of how first impressions count. – Increased knowledge on how to make their service market ready.
– Recognise the importance of building trust and core relationships with stakeholders and commissioners.

Thursday 6th July 2017, 1pm-4pm
Gypsy & Roma Myth Busting & GRT Health & Wellbeing Masterclass

Cost: FREE
Tutor: Robert Brennan, Sefton CVS
Venue: Sefton CVS Offices, Burlington House, L22 0LG

Friday 14th July 2017, 9.30am-4.30pm
Safeguarding Adults: For Managers and newly-appointed Safeguarding Leads

Cost: £60 per person
Tutor: SCIE (Social Care Institute for Excellence)

Venue: Rooms 5 and 6 Sefton Council Workforce Learning and Development Unit, Corporate Learning Centre, Sandringham Road, Ainsdale, Sefton Merseyside PR8 2PJ
Click here for more information


Online Training

Accredited On-Line Training to the Third Sector £7.50 

  • Child Protection  Certificate accredited Kidscape and Family Lives Level 2 programme (graded against nationally accepted levels and equivalent to GCSE grades A* – C)
  • Safeguarding Adults endorsed by Remploy and the Association of Chief Police Officers Level 2 programme (as graded against the nationally accepted levels and equivalent to GCSE grades A* – C)
  • Equality and Diversity Level 2 programme (graded against nationally accepted levels and equivalent to GCSE grades A* – C)

To book online training please contact us on 0151 920 0726 ext 202 or email training@seftoncvs.org.uk


 Online Booking Form