Community Connectors

Connecting People with People!

UPDATE: Due to the COVID-19 pandemic we are following current government guidelines and therefore our service is restricted to telephone and online support as well as video calls to keep you connected to your communities. However, as soon as we are able, we will resume our full service as outlined below. We look forward to further linking you with your communities soon.

About Us
The Community Connectors work with anyone over the age of 18 to help them get out and about more in their local community by going along to groups or social activities and meeting new people.

Supporting people to link in with their local communities helps to reduce levels of social isolation and loneliness. The Community Connectors team offers short-term support to increase independence and confidence for individuals to access groups.

To reach as many people as possible, the Community Connectors can call on a team of Community Champion volunteers who work alongside individuals on a short-term basis to help increase their confidence in attending groups/activities while enabling and encouraging them to make their own connections.

Background to the Community Connectors

What We Do
We have a chat to find out what the person would like to do, what their skills are and any interests which reflect the person’s needs. For example, this could mean:

– Helping an individual to find out what activities or groups are available in their local area which might interest them
– Accompanying to a social activity or group to ease any fears of going somewhere for the first time on their own
– Being the welcoming friendly face at a group or organisation, to meet and greet new people, and introduce them to rest of the group and help them to settle in

What We Don’t Do
We are not social workers, support workers, nor health, medical or clinical professionals and so we are not able to provide the following:

– Befriending, sitting or companionship services within the home
– Long-term support / personal care services, or accompanying to social activities or groups indefinitely
– Advocacy or support to attend appointments
– Offer transport services

However we can offer signposting for services which may be able to assist in such cases. With the current COVID19 pandemic situation, we can also offer Check in and Chat calls.

Meet the Team
The three Community Connectors work in specific areas of Sefton and are supported by a team of Community Champion Volunteers in each area.

Joe Boyd
Covering Bootle, Seaforth, Litherland, Netherton (L20, L21, L30)
Based at local venues.
T: 07923 223678 E:

Hannah Bland
Covering Southport, Ainsdale and Birkdale (PR8 and PR9)
Based at Southport Community Centre.
T: 01704 517814 E:

Louise Heritage
Covering Maghull and Lydiate (L31)
Based at local venues.
T: 07860 848344 E:

How to Make a Referral
We take referrals from anywhere – whether this is a professional organisation, GP or friend. People can also refer themselves. For more details on the Community Connectors or to make a referral please complete the contact form below.

Referrals can be made using Living Well Sefton’s online referral form, which can be found on their website:

Alternatively, please contact the team for a referral form if this is not possible on 0300 323 0181 or email