NHS England announces new GP practice provider

NHS England (Cheshire and Merseyside) is pleased to announce that Urgent Care 24 (UC24) has been appointed as the new providers of general practice services for five practices in south Sefton.

Following a rigorous open procurement process which adheres to national guidance, the healthcare commissioner has evaluated the bids received and has selected the successful provider.

Anthony Leo, Director of Commissioning for NHS England – North (Cheshire and Merseyside), said, “We are delighted that Urgent Care 24 (UC24) has been awarded the contract to provide general practice services across the south Sefton area.

“Urgent Care 24 (UC24) is a social enterprise that follows NHS values and principles.  They have a track record of successfully delivering NHS services and can demonstrate a true understanding of our vision for the future sustainability of primary care services.  They will deliver a quality service for our local community.

“Although this is a change in the provider, patients will continue to receive safe, quality treatment and care during this period of transition.”

NHS England (Cheshire and Merseyside) has been working with NHS South Sefton Clinical Commissioning Group and local GPs to put new, long term arrangements in place.

The new contracts will begin on 1 April 2017. Urgent Care 24 (UC24) has been awarded contracts to run five of the seven practices which were out to open tender.

These practices are Crosby Village Surgery, Crossways Practice and Thornton Practice – which will be operated as a group of practices at their current locations by one provider.  This fits with the vision set out in the NHS Five Year Forward View of larger practices that can offer improved services to their patients and provide stability for the future.

Litherland Practice and Seaforth Village Surgery, as in Crosby, will be operated as a single practice but they will continue to operate in their existing premises. Patients will be able to continue to access the same services that they receive currently and may also benefit from some additional flexibility as a result of a single provider delivering services across the two sites.

Kate Lucy, Chief Executive, Urgent Care 24 said “I am delighted that Urgent Care 24 has been appointed as the new providers of GP services for the five south Sefton practices. At Urgent Care 24, we aim to provide consistently high quality, safe, caring and effective services and this will continue as we begin to work closely with local staff, patients and partners to deliver primary care services in Sefton.”

Mr Leo added, “There are two practices, Netherton Practice and Maghull Practice, which were part of the open procurement which we have not yet been able to appoint a permanent provider at this stage.”

“We will be making arrangements to ensure services can continue until a new provider is appointed. This will ensure that patients can continue to receive high quality primary care services while we make longer term arrangements and patients will be able access services at their practice as normal.”

NHS England (Cheshire and Merseyside) and NHS South Sefton Clinical Commissioning Group are committed to open and regular communications throughout to ensure local people and stakeholders are informed and kept up to date regarding this process.

Alzheimer’s Society – Memory Cafe Dates for 2017

Alzheimer’s Society have announced new dates for Memory Cafes in Sefton.

10am – 12pm (1st Wednesday of each month)
Crossroads Cafe, 71B Liverpool Road, Crosby, L23 5SE

4th January – 1st February – 1st March – 5th April – 3rd May – 7th June – 5th July – 2nd August – 6th September – 4th October – 1st November – 6th December

Nearest train station: Crosby & Blundellsands
Suggested bus service: Circular
Good parking facilities.

1.30pm – 3.30pm (3rd Thursday of each month)
Salvation Army, 57-63 Shakespeare Street, Southport, PR8 5AJ

19h January – 16th February – 16th March – 20th April – 18th May – 15th June – 20th July – 17th August – 21st September – 19th October – 16th November – 21st December

Nearest train station: Southport (25 min walk – taxis outside)
Suggested bus service: 43
Parking available

2pm – 4pm (2nd Thursday of each month)
Formby Methodist Church, Elbow Lane, L37 4AF

12th January – 9th February – 9th March – 13th April – 11th May – 8th June – 13th July – 10th August – 14th September – 12th October – 9th November – 14th December

Nearest train station: Formby
Suggested bus service: Circular
Good parking facilities.

2pm – 4pm (Last Thursday of each month)
Lydiate Village Centre, Lambshear Lane, L31 2LA

26th January – 23rd February – 30th March – 27th April – 25th May – 29th June – 27th July – 31st August – 28th September – 26th October – 30th November

Nearest train station: Maghull (1.5 miles)
Suggested bus service: 231
Good parking facilities.

Memory cafes are informal drop in groups where people living with dementia and their carers can get together to share and talk about things that are important to them. Alzheimer’s Society staff will be on hand to give information and support. At some events, guest speakers will attend to cover a range of topics. There is no need to book, just go along on the day and you will be made very welcome.

You can find out more about the work of Alzheimers society here: www.alzheimers.org.uk

Options for the future of Liverpool Women’s hospital published

Four options for the future of services provided by Liverpool Women’s hospital have been published.

The options have been developed as part of a review of women’s and neonatal services, which began in March 2016 and is being led by NHS Liverpool Clinical Commissioning Group (CCG) as part of its Healthy Liverpool programme.

The Healthy Liverpool programme is looking at hospital services across north Merseyside (covering Knowsley, Liverpool and Sefton) as part of its work.

This review is being delivered by Liverpool CCG in partnership with Liverpool Women’s, with support from South Sefton CCG and Knowsley CCG, whose patients also use these services.

Aintree University Hospital, Alder Hey Children’s Hospital and the Royal Liverpool and Broadgreen University Hospitals are also closely involved.

The review is happening because the needs of patients have changed since Liverpool Women’s opened more than 20 years ago.

Women are living longer and having babies later in life, while advances in medicine mean more premature and unwell babies are surviving when they wouldn’t have in the past.

This means patients require more complex care which isn’t always available at the Women’s, so many women have to be transferred to other hospitals before they can receive appropriate care, including some of the most seriously ill women. There are also new standards of care which the Women’s is unable to meet in its current location.

The review has involved staff from NHS organisations across the city, including midwives, nurses and doctors from the Women’s and other hospitals. The public were also asked for their views on the case for change at the hospital last summer, and these were used to develop the four options.

The options are:

  • Relocate women’s and neonatal services to a new hospital building on the same site as the new Royal Liverpool Hospital
  • Relocate women’s and neonatal services to a new hospital building on the same site as Alder Hey Children’s Hospital
  • Make major improvements to Liverpool Women’s Hospital on the current Crown Street site
  • Make smaller improvements to the current Crown Street site.

The options are included in a draft pre-consultation business case (PCBC), which was presented to the Board of Liverpool Women’s today and which is available for the public to download at www.healthyliverpool.nhs.uk.

The PCBC is a detailed technical document which explains how these options have been developed and how a preferred option was chosen.

The preferred option is to relocate women’s and neonatal services to a new hospital building on the same site as the new Royal Liverpool Hospital. This is because it offers the most benefits for patients and provides solutions to the challenges set out in the case for change, including improved safety and patient experience, reduced transfers of patients and less separation of mothers and babies. This option is judged to support long term clinical and financial sustainability and best value for money.

Dr Fiona Lemmens, Clinical Director for the Healthy Liverpool Hospitals Programme, said: “It is really important to us that this is an open and transparent process. We hope that publishing the draft business case will help the public understand what we’re doing and see how the views they shared with us last summer are being used to shape the future of these services. We want to ensure women and newborns receive the very best care possible and we believe the preferred option will allow us to do this.”

Andrew Loughney, Medical Director at Liverpool Women’s, said: “Midwives, nurses and doctors at Liverpool Women’s have been central to developing options for the future as part of this review. We are confident that the preferred option is best placed to enable us to address the main issues facing our patients. Moving to a new purpose built building would mean that we could provide the very best care for future generations of people in Merseyside.”

All four options would require significant capital investment and NHS England and NHS Improvement, the regulators for the NHS, have asked that further work is now done to develop detailed funding plans. This work needs to show how capital funding could be secured and demonstrate that it represents value for money. It is recognised that this presents a challenge in the current environment of constrained NHS resources.

At the same time, the final version of the PCBC needs to reflect the findings of a broader review of neonatal services, which is currently being undertaken by the Cheshire and Merseyside Neonatal Network and which will report in the spring of 2017.

Once this additional work is completed a final version of the business case will be submitted to NHS England for approval. If NHS regulators are assured there is a sound case to invest, the options will go out to formal public consultation, giving the public an opportunity to share their views on detailed proposals for the future of women’s and neonatal services.

Dr Lemmens added: “I want to stress that this is an ongoing process and no final decisions will be made until the conclusion of any future public consultation.”

Members of the public who want to be kept informed can sign up at www.healthyliverpool.nhs.uk or call 0151 296 7537.

Pupils get health focused at careers fair

Pupils from Deyes High School in Maghull were given the chance to examine their future career options at a day long convention bringing together local, regional and international organisations.

The young people spoke with local health commissioners from NHS South Sefton Clinical Commissioning Group (CCG) and many other professionals about the fantastic career paths open to them once their school days are over.

The CCG was amongst a host of organisations on hand – including Aintree Hospital, Jaguar Land Rover, Northumbria University, Hugh Baird College and Hays recruitment – to give advice about apprenticeship schemes, internships and further education.

Helen Knowles, business & partnerships director at Lydiate Learning Trust, said: “The careers convention offered pupils the opportunity to connect with employers and education providers face to face to help them inform their future decisions. Taking part in the mock interviews gave pupils an insight into how they should present themselves at an interview and helped them to identify their key strengths and areas for development. A huge thanks to our partners for making the day such a success and helping our students fulfil their potential.”

Students could explore a variety of different stalls talking to the various professionals. The event included a live performance from newly formed local band ‘Girl talk’ and a dance troop from Studio 76 Performing Arts College on West Derby Road.

Students then had the chance to take part in a mock interview where they faced a small panel of teachers and professionals, giving them the opportunity to practice their interviewing skills.

Angela Curran, commissioning manager from NHS South Sefton CCG, said: “People often don’t realise the range of careers that the NHS offers in addition to medical roles. The pupils I spoke to were surprised and interested to hear about the work we do in the CCG and the internships and apprenticeships that could be an option for them across the NHS.”

You can find out more about NHS South Sefton CCG and its work to plan and buy or ‘commission’ nearly all local healthcare by visiting its website at http://www.southseftonccg.nhs.uk/ or twitter at @NHSSSCCG.

Changes to visiting times at Southport and Ormskirk Hospital

Southport and Ormskirk Hospital NHS Trust is changing visiting times to ensure patients can enjoy their lunch without distractions.

Visiting times at Southport and Ormskirk hospitals will now run from 1pm to 8.30pm. This does not include maternity and neonatal wards which have their own visiting times. Visitors who come in to assist patients with meals are still welcome from midday, they are just asked to identify themselves to a member of staff on arrival.

Carol Fowler, Acting Deputy Director of Nursing, said: “We extended our visiting times last year as we recognised the importance of visitors in aiding patients’ recovery.

“Nutritious meals also play a large part in recovery and we’ve noticed some patients becoming distracted at lunchtime and their food was cold by the time they came to eat it, or they weren’t eating at all. We hope by adjusting the visiting start time slightly, our patients will see the benefit.”

If friends and family find these visiting times are not convenient, they can speak to the nurse in charge of the ward who will be able to help.

CQC Diabetes Review

Review methods
CQC carried out fieldwork for the review between January and March 2016 including East Lancashire, Liverpool and North East Lincolnshire in the North. The review looked at 4 key aspects of care for people with diabetes, including:
•        Identification and diagnosis
•        Structured education and support for self-management
•        Care pathway
•        Person-centred care coordination

The review included interviews with GPs, clinicians and commissioners; multi-professional / multi agency focus groups with staff; focus groups, 1 to 1 interviews, and case tracking of people with diabetes. The review looked at existing evidence from CQC’s comprehensive inspections, information provided by Healthwatch, CCGs and other data sources. The review also used an online web form, limited to the areas covered by the fieldwork, to gather the experiences, opinions and insights of people about their diabetes care.

Review conclusions

The review discovered that people at high risk of developing Type 2 diabetes were not always identified and supported to become healthier. Some people felt they were not receiving enough emotional support – providing this support at diagnosis and beyond can contribute to more effective self-management and increase engagement with services and attendance at structured education programmes.


CQC saw many examples that others can learn from, including local commissioners and providers proactively engaging with individuals and communities, and innovative methods to increase people’s ability to self-manage. The review also highlighted that people who had attended structured education courses felt it improved their ability and confidence to manage their diabetes. Where these courses were less likely to be accessed, for example by people from black and minority ethnic (BME) groups, some local services were able to show how they were providing culturally relevant information, support and training to people in their local community.

New dementia films help improve diagnosis and care for patients

New films by Health Education England aim to improve dementia diagnosis and care by raising awareness, particularly in African Caribbean communities. Finding Patience aims to improve early diagnosis and support by increasing awareness amongst both health and care professionals, and those within the community. Focusing on dementia in care homes, Finding Patience – The Later Years raises awareness of how dementia can affect people differently, and calls for person-centred care that focuses on the individual, not the condition.

Click on the above links to see the videos.


‘Dementia Citizens’ by NESTA.

Dementia Citizens is a new project to help people with dementia and those who care for them, using apps on smartphones and tablets. If you’re affected by dementia, Dementia Citizens can help you:

  • find new activities that you can enjoy with family and friends, using your smartphone or tablet
  • take part in dementia research studies and help us understand more about dementia care
  • learn new ways of living with dementia and caring for someone with dementia

    For more information please visit: http://dementiacitizens.org/

Southport Macmillan Cancer Recovery Programme recognised in top awards

A cancer recovery package put together by Macmillan’s Cancer Information and Support Centre in Southport with its partners, has been nominated in the prestigious Macmillan Professionals Excellence Awards.

The package for those affected by cancer in Southport, jointly designed by Macmillan, NHS Southport and Formby Clinical Commissioning Group (CCG), Southport & Ormskirk Hospital NHS Trust and Sefton Council has been shortlisted in the integration excellence category.

Aiming to help local residents move on with life after hospital treatment, the integrated package brings together a wide range of ongoing activities to support those affected by cancer to improve their physical health and mental wellbeing.

Research is showing that being physically active during and after cancer treatment helps to provide a variety of health and well-being benefits including helping to manage fatigue.

The ‘Move More’ part of the programme, run by Lucy Holmes at Active Lifestyles, Sefton Council, offers its own physical and wellness activities such as a gentle circuit class and relaxation session, a low impact chair class, gym sessions, swimming and a gardening group. As well as support in helping cancer patients in becoming more aware, the Move More activities allow people to participate in targeted physical activity sessions that are readily available locally within the community

The centre also offers the chance to get involved in community groups such as crafts and singing, it also gives emotional and financial support and also counselling to those on the programme who might need it. Along with this and a host of other activity, the group holds a health and wellbeing event three times a year bringing likeminded people together and a seven week course to help people overcome problems they face.

Dr Graeme Allan, Macmillan GP and NHS Southport and Formby CCG cancer clinical lead, said: “We have worked hard on this package to get it right and it’s a real team effort, bringing together a host of activities, advice and information to benefit people living with and beyond cancer and it’s great that we’re being recognised for that.

“We’re so pleased that people in Southport and Formby are benefiting from the programme, the main thing for us is that people in the area know there is help and support available to them. Sometimes just talking to others at our health and wellbeing event really helps people to realise they are not alone in what they are going through.”

Jackie Brunton, Southport and Ormskirk Hospital NHS Trust’s lead cancer nurse, said: “I am so pleased that the programme has been shortlisted for the award, it works because we have such a strong and special integrated partnership with Macmillan and the CCG in Southport and Formby.

“The programme is about professionals coming together with the patient at the centre of it all. This will be a real celebration for all teams involved.”

The awards ceremony will take place on Thursday 17 November at the Hilton Metropole in Birmingham.

Macmillan Cancer Information and Support Centre is a joint partnership set up by Macmillan and NHS Southport and Formby CCG, it is based on Scarisbrick Avenue in Southport. The team is on hand to offer help and support to anyone affected by cancer Monday to Friday 10am – 4pm. For more information, please visit: www.southportmacmillancentre.org.uk

For more information on the awards please see: http://www.macmillan.org.uk/aboutus/healthandsocialcareprofessionals/networking/macmillanprofessionalsawards/macmillanprofessionalsawards.aspx