Sefton GPs asked to keep things simple when seeking patient feedback

As part of the #ItStartsWithYou campaign, Healthwatch Sefton and the local Clinical Commissioning Groups (CCGs) are calling on GP practices in Sefton, as the front line of the health service, to send a strong cultural signal to patients that the NHS is open and interested in listening to their views.

Healthwatch Sefton and the CCGs are also encouraging GPs and other primary care staff to share their own stories to tell them how patient feedback has helped them to learn and improve the way they provide care.