NHS South Sefton CCG & NHS Southport and Formby CCG: Will you be part of Europe’s biggest healthcare survey?

More than two million people are being given an opportunity to tell the NHS about their experiences of using services at their GP practice. The GP Patient Survey invites a sample of people aged 16 and over from over 7,000 practices across England to take part.

Take a positive step towards feeling better – Access Sefton

Local NHS leaders are reminding Sefton residents that there is a free, confidential service to support people with anxiety, depression and other common mental health conditions.

Sefton Council’s ‘Sefton in Mind’ campaign launched on Monday 10 September, covering the 30 days that fall between World Suicide Prevention Day and World Mental Health Day (10 October). The campaign aims to promote positive mental health across the borough and signpost residents to the many services available to them.

Geraldine O’Carroll is the Senior Manager for Commissioning and Redesign at NHS South Sefton Clinical Commissioning Group (CCG) and NHS Southport and Formby CCG. She said: “Everyone goes through difficult times, but sometimes our problems affect our day-to-day lives and we may feel that we can’t cope. If you are in this situation, you’re not alone.

“I recommend contacting Access Sefton for confidential advice and treatment. They can offer appointments at a variety of locations including GP surgeries across Sefton; and can also offer telephone-based or computer-based therapy where appropriate. They will work with you to find an option that’s best for you.”

Access Sefton is available to anyone aged 16+ and registered with a Sefton GP. You can self-refer via the website www.insighthealthcare.org/accesssefton, by phone 0300 303 2708 or email CWP.AdminAccessSefton@nhs.net. You can also ask your GP to make a referral for you.

Ryan Forrest, Deputy Operations Manager at Access Sefton, added: “As well as anxiety, depression and stress, talking therapies are an effective treatment for other common mental health conditions, including phobia, obsessive compulsive disorder (OCD), post-traumatic stress disorder (PTSD) and panic.”

As part of the Sefton in Mind campaign, Sefton Council wants to know which parts of Sefton have a positive influence on your mental health. The aim is to create a positive mental health map of Sefton, showing the places where people go to feel better and in turn help reduce the social isolation that can often be a symptom of depression.

To get involved and help create the map, tell us about your favourite place and tweet it along with a photograph to @SeftonCouncil or alternatively email to communications@sefton.gov.uk.

‘Working Together To Support Our Communities’ Workshops (Wednesday 3rd & 10th October)

Sefton CVS are working in partnership with Mersey Care NHS Foundation Trust, Sefton Council and NHS South Sefton CCG & NHS Southport & Formby CCG to host two upcoming workshops looking at a community-based model of services in Sefton.

These workshops will give you and your organisation the opportunity to both hear in more detail about these ideas but also to shape the way you or your organisation wants to be involved.

Click here to download the event invitation 

Click here to download the booking form (Word / PDF

The two workshops planned in Sefton are:

Wednesday 3rd  October, 9.30am-2pm – Crosby Lakeside Adventure Centre (CLAC), Cambridge Road, Waterloo, Liverpool, L22 1RR (click here for map)

Wednesday 10th October, 9.30am-2pm – Waterside Lodge, Marine Drive, Southport, PR8 1RY  (click here for map)

BOOKING IS ESSENTIAL

To book your place, please complete and return the attached booking form to events@seftoncvs.org.uk or call 0151 920 0726. Alternatively, please return the booking form to the address below:

Freepost RTCG-HGXH-LHRS
Sefton Council For Voluntary Service
3rd Floor, North Wing, Suite 3b, Burlington House,
Crosby Road North,
LIVERPOOL,
L22 0LG

Please include details of any dietary or accessibility requirements. Bookings are available on a first come first served basis.

Fifth Annual North of England Inequalities Conference, Liverpool (1st – 2nd November)

The Fifth Annual North of England Inequalities Conference will be held in Liverpool on Thursday 1 and Friday 2 November 2018.

What can devolution mean for the health and wellbeing of people and places across the North? This conference aims to bring together individuals from across the region to discuss, share and learn how we can all live long and prosper, closing the health gap between and within our communities.

Hear from elected mayors, voluntary sector organisations, local enterprise partnerships, transport specialists, World Health Organization leads on healthy cities, NHS organisations, public health experts and leading academics. Speakers include Steve Rotheram, Metro Mayor of the Liverpool City Region, Duncan Selbie, Chief Executive of Public Health England and Professor Dame Margaret Whitehead, WH Duncan Chair of Public Health at the University of Liverpool.

Aims and objectives of the conference are to:
• bring individuals across the North together to discuss, share and learn how we can all live long and prosper, closing the health gap between and within our communities
• provide a multi-disciplinary platform for presentations and discussions on key themes relating to devolution, health, wellbeing and growth
• showcase examples of good practice across the region in keeping with themes and recommendations outlined in the Due North report
• build engagement with professionals from all sectors in action to tackle the determinants of health

Who should attend:
Those working to address economic development, inclusive growth, addressing health inequalities, and poverty reduction, those involved in promoting healthy development in early childhood and working in community development and engagement.

This will be of particular interest to leaders and chief executives of local authorities, portfolio holders for regeneration and economic growth, portfolio holders for health and wellbeing portfolio holders, directors of regeneration and economic growth, members of health and wellbeing boards, members of local enterprise partnerships, representatives of housing organisations, voluntary and community sector organisations, clinical commissioning groups and commissioners of NHS services, public health professionals and academics working in the field of public health, inclusive growth and community engagement.

NHS Commissioners ‘Proud’ to have been Shortlisted in Prestigious National Awards

NHS Southport and Formby Clinical Commissioning Group (CCG) and NHS South Sefton CCG say they’re proud to have been finalists in the prestigious HSJ Value Awards 2018, recognising the best efficiency and improvement across the NHS.

Together, the CCGs were awarded the title of highly commended in the communications category for their work associated with communicating their Repeat Prescription Ordering Scheme (RPOS) at the national ceremony in Manchester.

RPOS was designed to significantly improve medicines safety for some of the borough’s most vulnerable residents, by reducing the amount of wasted and unused drugs stored, without supervision, in their homes. At the same time, the scheme aimed to reduce the high cost of these wasted medicines, achieving at least £500,000 savings in its first year of operation.

The CCGs worked one-to-one with vulnerable patients, created short videos and also toured Sefton to help explain the scheme by explaining the risks caused by stockpiling drugs at home, and helping patients to have medications reviewed regularly to fit their needs.

Susanne Lynch, head of medicines management at the CCGs, said: “It was a real honour to be at the awards ceremony and to be judged the only highly commended scheme in the communications category. We’re really proud of the work we have done to be shortlisted.

“We identified early that close collaboration with our communications and engagement team would be central to the success of RPOS.”

Lyn Cooke, head of communications and engagement at the CCGs, added: “It was essential for the communications and engagement team to be involved from the inception of the pilot and its initial design, through to its evaluation and wider roll out to the rest of Sefton.

“Through working closely with the medicines management team, we maximised on their expertise as pharmacists and pharmacy technicians to speak to people about their medicines and to ensure that the repeat prescription ordering scheme would work for them.

“To be shortlisted in the HSJ awards has been a real honour and recognition for all the hard work carried out by our colleagues in medicines management supported by our communications and engagement team.”

Alastair McLellan, Editor, HSJ, said “In July the prime minister has promised to reveal a historic funding settlement for the NHS. However, this welcome and long overdue boost will not remove the need for the NHS to deliver high quality healthcare which is also value for the money spent on it. Indeed, the extra money is likely to come with even greater scrutiny on NHS efficiency.

“The finalists and winning entrants of the HSJ Value Awards all demonstrate that the NHS is constantly seeking ways in which to enhance both the quality of care while making every penny count.”

NHS Southport and Formby CCG and NHS South Sefton CCG were one of nine organisations shortlisted in the communications category of the HSJ Value Awards 2018, with local specialist mental health, addiction, learning disability and community health services provider Mersey Care NHS Foundation Trust.

‘Examine Your Options’ this Bank Holiday

Local health commissioners are encouraging Sefton residents to examine their options if they become unwell over the bank holiday weekend.

Anyone who thinks they may need to access health services over the bank holiday is being urged to check opening times for walk in centres, GP practices and chemists and also think about ordering any repeat prescriptions they need before the long weekend begins.

Dr Craig Gillespie, local GP and acting chair of NHS South Sefton Clinical Commissioning Group (CCG), said: “The bank holiday weekend can be a good opportunity to relax and unwind but it’s important people know how to access health services, should they need to. Many GP practices will be closed on the bank holiday, so it’s particularly important for people to examine their options if they become poorly.”

Dr Rob Caudwell, a Southport GP and chair of NHS Southport and Formby CCG, said: “There are a variety of services on offer to people such as the advice on the NHS choices website, and the NHS 111 telephone number. Pharmacists are also available to provide free, confidential advice about common health problems such as coughs, colds and sore throats.”

The local NHS in Sefton is also reminding people that A&E and 999 services are for life-threatening and serious conditions.

Feeling Unwell? – Examine Your Options

Across the region there are a range of health services to support people if they feel unwell or have any health concerns. There are services which you may be unfamiliar with, but could be more appropriate and convenient for you depending on your specific issue.

 Pharmacy Services

Many pharmacies will be open throughout the bank holiday weekend and the best way to find out which pharmacy is open and when is to visit our ‘Your Services Health page’.

Your local pharmacy can offer free, confidential and expert advice on a range of health issues. They can also help you to self-care and prepare for many common illnesses and offer advice on which medicines to keep in stock at home.

In Sefton – whilst all pharmacies provide advice and treatment for a range of minor illnesses and ailments, a number in Sefton offer Care at the Chemist, which ensures our most vulnerable patients who don’t routinely pay for their prescriptions have free and easy access to over the counter medicines they may need without the need to see a doctor.

 NHS.UK

You can find a wealth of trusted advice about hundreds of health conditions and details of GPs, pharmacies in your local area by visiting www.nhs.uk. This useful website also includes a handy symptom checker.

 NHS 111

When you need medical help or advice fast, but it is not a 999 emergency, you can also call the NHS 111 service. NHS 111 is available 24 hours a day, 365 days a year and calls are free from mobiles and landlines.

If you need medical care for illnesses you cannot treat yourself, then your GP should be your next port of call.

 Your Local GP

Your GP should be your first point of contact for non-emergency illnesses you can’t treat yourself. Your GP is available from 8.00am to 6.30pm weekdays.

If you don’t have a GP, you can register with your local surgery. If you’re not sure where this is, you can find out at: www.nhs.uk or call 0300 77 77 007.

 GP Out of Hours Service

If your local surgery is closed, you can still see a GP with the GP out-of-hours service; just call 111 and you can speak to a local GP over the phone or face to face if necessary.

It is very likely that you and your family will be seen and treated more quickly using the out-of-hours service than if you were waiting to see a doctor in A&E, especially at busy times.

 Walk-in centres

Litherland Walk in Centre is open 8am – 8pm every day. in Litherland Town Hall, Hatton Hill Rd, L21 9JN. Call 0151 475 4667.

No matter where you live in Sefton you can simply drop in – there is no need for an appointment and all ages can get treatment here. The service treats minor illnesses and injuries that do not need a visit to accident and emergency (A&E). Remember A&E is for serious and life threatening illnesses or injuries.

West Lancashire Health Centre – 8am to 8pm, 7 days a week 

Skelmersdale Walk-in Centre – 8am to 8pm, 7 days a week

 Patient Access

Manage your repeat prescriptions and make GP appointments from the comfort of your own home, without having to venture outside, by using the new FREE Patient Access website and smartphone app. Simply search for ‘Patient Access’ in the app store.

Remember though, if using Patient Access for the very first time, you will first have to contact your GP practice so that you can register to use the app.

For information about services that can help in south Sefton over the bank holiday please visit our ‘Your Services Health page’.

Local Healthwatch to Revisit A&E

On Monday, 19 March staff and volunteers from local Healthwatch across Merseyside will be revisiting A&E departments in the region and talking to patients about the reasons for their visit.

A local Healthwatch spokesperson said: “We hope the simultaneous visits taking place from 9.30am to 12.30pm will provide a snapshot of why people use A&E and what people think about things like quality of care and waiting times.”

The first joint co-ordinated event took place last July when the majority of people said they had gone to A&E on the recommendation of a health professional. A follow up was due to take place in January but was postponed due to increased winter pressures and the flu outbreak.

A&E departments have been regularly in the headlines with usage rising, departments getting more pressured, waiting times growing and frontline staff working hard to give the care people need.

NHS England chief executive, Simon Stevens, said earlier this month: “It is quite likely February will turn out to have been the most pressurised month the NHS has seen in its nearly 70 year history.”

 

 

 

 

 

 

The Local Healthwatch and A&E departments that will be involved are:

  • Healthwatch Liverpool – Royal Liverpool and Alder Hey
  • Healthwatch Sefton – Southport Hospital
  • Healthwatch Knowsley – Aintree Hospital
  • Healthwatch St Helens – Whiston Hospital

Maureen Kelly, Chair of Healthwatch Sefton, says: “It will be interesting to hear the variety of reasons why people attend A&E, especially as our fellow local Healthwatch are asking the same questions in different parts of Merseyside. And the information gathered will be fed back in to providers and decision makers to help get our care right.”

Healthwatch Sefton wants to hear from anyone else who has recently used Southport Hospital’s A&E department by completing a short online survey on our website. Visit www.healthwatchsefton.co.uk or call 0800 206 1304 for further information.

Become a Governor at Aintree University Hospital

The Council of Governors at Aintree ensures that the hospital listens to the views of patients, local residents, staff and other interested parties, so it can make improvements to services and the information that is available about them.

Being a Governor at Aintree provides an opportunity for you to play a pivotal role in influencing how decisions are made and how services are developed, to have your voice heard and to represent the views of others.

How to apply

If you are interested in standing for election, further information and a nomination form can be obtained as follows:

  • Online: ersvotes.com/aintree2018
  • Telephone: 0208 365 8909
  • Email: Enquiries@electoralreform.co.uk
  • Text: Text 2FT AN and your name and address to 88802
  • Post: The Election Centre, 33 Clarendon Road London N8 0NW.

The deadline for completed nomination forms is Tuesday 20 March at 5pm.

Opportunity to become a Public Governor

North West Boroughs Healthcare NHS Foundation Trust is looking to recruit Public Governors to its Council of Governors.

A public governor is elected by the members in the constituency they are standing to be a governor within. Each of the trust’s public governors is appointed for a period of up to three years.

The public constituency is drawn from seven areas. These are made up of six boroughs where the trust delivers its services (Halton, Knowsley, St Helens, Warrington, Wigan and Sefton), plus the seventh constituency called ‘other’, which represents areas outside of these six boroughs.

The number of governor seats in each borough is currently based on population size. Staff and appointed members from the trust’s partner organisations also form an important part of the Council of Governors.

How do I become a public governor?
The Trust welcomes nominations from people of any age (16 and over), race or ethnicity, religion or belief, sexual orientation, gender, disability and those with caring responsibilities.

Please note that in order to be elected to our Council of Governors you will need to live in the constituency where you would like to be nominated.

The nomination period is open until 18 January 2018 and forms can be downloaded from the trust’s website:
http://www.nwbh.nhs.uk/council-of-governors-elections

Residents enjoy a ‘Big Chat’ at NHS annual review

Over 40 south Sefton residents turned out for the local Clinical Commissioning Groups (CCG) ‘Annual Review meets Big Chat’ event on Thursday 21 September.

For the third year running, NHS South Sefton CCG combined its annual review meeting with a ‘Big Chat’ style event held at The Park Hotel in Netherton.

Sefton GPs asked to keep things simple when seeking patient feedback

As part of the #ItStartsWithYou campaign, Healthwatch Sefton and the local Clinical Commissioning Groups (CCGs) are calling on GP practices in Sefton, as the front line of the health service, to send a strong cultural signal to patients that the NHS is open and interested in listening to their views.

Healthwatch Sefton and the CCGs are also encouraging GPs and other primary care staff to share their own stories to tell them how patient feedback has helped them to learn and improve the way they provide care.

Public invited to share views on orthopaedics and ear, nose and throat services in Liverpool

A public consultation is taking place between 26 June and 15 September 2017 on proposals for a single orthopaedics service for Liverpool’s hospitals.

Orthopaedics focuses on injuries or diseases affecting bones, joints, ligaments, tendons, muscles or nerves.

Under proposals, orthopaedics specialists at Aintree University Hospital NHS Foundation Trust and the Royal Liverpool & Broadgreen University Hospitals NHS Trust would join together to become a single team, working across all three hospital sites.

This would involve separating most planned and unplanned orthopaedics care onto separate hospital sites, which would mean some operations taking place in a different place to where they do currently.

Dr Fiona Lemmens, Clinical Director for the Healthy Liverpool hospitals programme, said:

“Making sure that people have access to the very best hospital services – wherever they are treated in the city – is central to the Healthy Liverpool programme.

“We’ve been working with the local orthopaedics doctors from both Aintree and the Royal Liverpool to look at how hospital services could be improved, which has led to this proposal for making some changes to how we deliver hospital-based orthopaedics care “

“We believe that bringing the city’s orthopaedics expertise together into a single team would improve patient care, by giving all patients better access to the right doctors for their specific need, and making it easier for Liverpool’s hospitals to attract skilled, specialist clinicians, share expertise and training, and meet the highest clinical standards.”

“However, it’s important to stress that no decisions have been made at this stage, and we would encourage people to share their views on this proposal with us over the coming weeks.”

Visit the current exercises page to learn more about the public consultation and how you can give your views.

All Sefton GP practices sign up to successful scheme

All GP practices in Sefton have now signed up to a repeat prescription ordering scheme following its success in several GP practices.

The change in the way repeat prescriptions are ordered not only improves patient’s safety but also helps to reduce the amount of wasted medicines, estimated at costing the local NHS at least £2 million each year.

NHS Southport and Formby Clinical Commissioning Group (CCG) and NHS South Sefton CCG introduced the scheme which means that pharmacies can no longer order repeat prescriptions on behalf of patients. For the new GP practices on board this will begin from 11 July 2017.

Susanne Lynch, head of medicines management for both CCGs, said: “We initially piloted the scheme in 19 practices in September 2016 and as well as benefiting patients it saved £220,000 in 3 months.

“A further 13 GP practices joined the scheme in March this year and we’re really happy that all of our practices are now signed up as this will help us to safely monitor repeat prescriptions for those patients. It will also ensure their repeat medications remain appropriate for their individual medical needs, which often change over time.

“It is important to note for the new practices coming on board next month that the scheme does not affect anyone who already orders their own repeat prescriptions directly from their GP practice, and whilst the new system may be inconvenient for some, it does address some very real medicines safety issues as well as safeguarding precious NHS funds.”

Whilst GP practices will put special arrangements in place for those patients who would struggle to order their own repeat prescriptions directly from their GP practice, the roll out across all 49 GP practices means it will now affect just under 50% out of a total of almost 280,000 people registered at practices in Sefton.

Dr Rob Caudwell, chair of NHS Southport and Formby CCG and Southport GP, said: “We know that the previous system often led to patients receiving medications they did not require, yet because their pharmacy ordered their repeats for them, people continued to receive excess, which was a real safety issue.”

So, as well as introducing safer prescribing systems, the scheme will also save money, enabling more vital NHS funds to be spent on priority healthcare benefiting a greater number of Sefton residents.

Dr Andrew Mimnagh, chair of NHS South Sefton CCG, said: “We know our NHS services are operating in difficult financial times, so anything that can save resources whilst importantly improving patient safety at the same time has to be welcomed and I’d encourage residents who may experience some initial inconvenience to consider the overwhelming safety and cost benefits of this scheme.

“This is about patients, carers, practices and pharmacies working together to achieve the safest and most cost effective prescribing systems that benefit us all.

“If you are experiencing any difficulties don’t be afraid to speak to your practice or the Patient Advice and Liaison Service (PALS) to resolve any issues.”

The newest GP practices to join the scheme are:

  • Christiana Hartley Medical Practice
  • Churchtown Medical Centre
  • Lincoln House
  • Norwood Surgery
  • Roe Lane Surgery
  • St Marks Medical Centre
  • Eastview Surgery
  • Kingsway Surgery
  • Aintree Road Medical Centre
  • Maghull Family Surgery
  • Maghull Health Centre
  • Ford Medical Practice
  • Concept House Surgery
  • Drs Misra, Bird and Kassha Surgery
  • Maghull Practice
  • Litherland Practice
  • Seaforth Village Surgery

Patients new to the scheme will be invited to give their views and experiences as part of the evaluation of the system.

Anyone wanting to give their views about the scheme can complete a short survey, which can be found on each CCG’s website, along with more information and videos about the project by clicking here.

Those patients affected by the scheme have been sent a letter and a leaflet from their practice and the two CCGs, giving them full details of how the scheme works and what it means for them. Anyone who has queries or who wants to know more can contact the PALS team on 0800 218 2333 or email MLCSU.PALS@nhs.net

Bootle care home thanks local NHS

A Bootle care home has thanked its local clinical commissioning group (CCG) for its work to improve care for its residents.

Thanks to NHS South Sefton CCG’s Care Home Innovation Program (CHIP), residents at Afton Lodge are being admitted to hospital much less frequently for emergency treatment and care and are instead being cared for more comfortably in their home.

CHIP brings together a combination of elements including telehealth, improved training for care home staff, and more dedicated services to support participating homes.

Since its launch CHIP has achieved over 25% reduction in 999 calls in participating care homes and related ambulance conveyances through telehealth, community matron visits, standardisation of medical protocols, a bi-monthly quality improvement collaborative meeting and training for care home staff.

This has had an impact on many residents but Mary Searle found it massively improved the quality of her life.

Mary said: “I have really benefited from the telehealth programme and feel more comfortable speaking to doctors this way as it’s much easier to explain my symptoms. I have also stopped getting regular infections which I believe is down to being able to speak to professional doctors so easily.”

Jennifer Oldfield, joint manager at Afton Lodge, said: “We are really thankful for the CHIP programme and all it’s done for our residents. The health care assistant training has given our staff the skills and the confidence to know when a resident needs medical attention.”

Julie Dry, joint manager of Afton Lodge, said: “We have also received information and support on medicine management from the CCG allowing us to reduce the medicine waste in our care home. Our residents are also thankful for the benefits it has had on them.

We would also really like to thank Regency Healthcare who have been a constant support to all of us here at Afton Lodge.”

NHS South Sefton CCG’s CHIP team was recently recognised for its work on telehealth by the North West Coast Awards where they won the award for Best System Improvement award for its joined up approach.

NHS South Sefton CCG brings together 30 member GP practices covering an area from Bootle in the south, Hightown in the north and Maghull to the east.

 

For more information see: southseftonccg.org.uk or follow us on twitter @NHSSSCCG

ANFIELD LEGEND OPENS SEFTON’S NEW STAR CENTRE

Liverpool legend Jamie Carragher was the VIP guest this week when a Bootle-based charity launched its new positive mental health service for children and young people across Sefton.

Staff at Venus invited the retired Liverpool and England defender to officially open the new Star Centre, based in the renovated former Orrell Arts Centre building on Linacre Lane.

Around 100 guests attended the opening ceremony, including representatives of organisations that have helped to fund the project, and partner agencies in the new service.

The Star Centre building has been refurbished with the support of the Tudor Trust, the Clothworkers Foundation, One Stop and the Steve Morgan Foundation.

The main funding for the centre’s core services has come from NHS South Sefton Clinical Commissioning Group and NHS Southport and Formby Clinical Commissioning Group, with additional support from the John Moores Foundation and Jamie Carragher’s own 23 Foundation.

The partners in the services include Sefton Council Well Young Person’s Team, Sefton Emotional Achievement Service, the ADHD Foundation, Alder Hey CAMHS and Mersey Care.

Venus is a well-established organisation providing a wide range of support services for children, young people, women, parents and families.

The charity has created the new centre to provide a friendly and welcoming space where young people up to the age of 18 can access information and advice on mental health issues, as well as group support and a variety of therapies.

Services on offer will include counselling, CBT (cognitive behavioural therapy), psychoeducation, peer support, family therapy, training for parents and group activities addressing issues such as the transition from children’s to adults’ services.

starcentre2.jpg

Venus Family Support Manager, Georgina Harvey, explained: “The key features of the Star Centre’s approach will be its friendliness and its informality.

“Young people will be able to self refer, and simply drop in for advice, guidance, signposting and referral to other sources of support. It will be a place they can go for someone to talk to, and a place they can walk into and ask for help.”

Peter Wong, Children Young People and Maternity Commissioning Manager for the two CCGs, added: “Making services more accessible is something that young people have told us loudly and clearly.

“We also know that we need to support services to work more closely together in meeting the emotional health and wellbeing needs of our local children and young people.

“We are pleased that we can support the Star Centre in taking forward both of these key aims, and we are proud of what the new centre will offer young people in Sefton,” added Mr Wong.

Georgina Harvey also thanked Jamie Carragher for taking time out to perform the official opening, saying his presence would help to raise the profile of the new centre across the borough.

Jamie – who grew up in Bootle’s Marsh Lane area – congratulated Venus and its partners in the Star Centre initiative, saying it would provide a much-needed new source of support for vulnerable children and young people from throughout Sefton.

The Star Centre is based within the former Orrell Arts Centre/Orrell Library building on Linacre Lane, Bootle L20 6ES.

It will be open to young people Monday to Friday from 3.30-7.30pm and on Saturdays from 1pm-4pm, with a parents/carers drop-in session earlier in the day from 10am-1pm.

For more information about the Star Centre contact Venus on 0151 474 4744.

Local NHS Services thanked for hard work during ‘cyber attack’

Staff at NHS South Sefton Clinical Commissioning Group (CCG) and NHS Southport and Formby CCG have thanked clinical and IT staff for their hard work to make sure patient services were maintained without any disruption following the recent cyber attack.

IT staff worked hard to recover computers that were attacked by the virus and the general practices saw patients with appointments throughout the week. Those people who had appointments with community services were also reassured that community services had introduced a temporary system to make sure that patients could be seen as normal.

Services at Southport and Ormskirk Hospital NHS Trust have now returned to normal following the cancellation of some planned services last week.

Dr Rob Caudwell, chair of NHS Southport and Formby CCG, said: “Staff across the NHS in Sefton worked extremely hard to ensure that patient care was maintained and that no services were forced to close.

“Many staff literally worked round the clock the weekend it happened to ensure that any service disruption was kept to a minimum and we are really grateful for that.”

Dr Andrew Mimnagh, chair of NHS South Sefton CCG, said: “We’d like to say a personal thank you to all the staff who gave up their own time and for their commitment and support to keeping local NHS services up and running.”

Hard working nurses honoured as part of International Nurses Day

Doctors and nurses from across Southport and Formby have been busy taking part in a charity lunch break cake sale as part of International Nurses Day.

To mark the occasion, staff from the North Sefton Clinical Commissioning Group showed their baking skills and brought in cakes for a charitable donation raising over £100 for the Royal College of Nurses (RCN) Foundation.

This money will go towards supporting the needs of nurses, midwives and health care assistants as well as nursing students.

Debbie Fagan, chief nurse and quality officer at NHS Southport and Formby CCG, said: “I will have been a nurse for 28 years in June and having worked in both hospitals and in community settings before I started working in commissioning I always think about how it comes back to getting the quality of nursing right.

“This is why we work together with our nurses across Sefton on a regular basis and put our patients at the forefront of all we do.

“It is great to have International Nurses Day to celebrate our nurses and to thank them for all their hard work.

“This week we’ve showcased some of our Sefton nurses in different settings to give them the chance to tell their story and to tell others how they became involved in nursing and what it means to them.

“The cake sale went down a treat and all for a very worthy cause. I didn’t realise how many bakers we had here at the CCG!”

As a registered charity the RCN Foundation helps individuals to develop their practice so that they can provide the very best possible advice, support and care to patients. It achieves this through awarding project grants and bursaries.

Additionally, its hardship funding provides assistance to members of the nursing team in times of need, providing that extra support they may need to get their lives back on track.

Organised annually by the Royal College of Nursing (RCN), International Nurses Day is celebrated on 12th May each year, which is the birthday of Florence Nightingale, the founder of modern nursing.

The day is an opportunity to recognise and reflect upon the contribution that caring nurses and allied health professionals make to people’s lives all around the world.

Information about GP practices following NHS cyber attack

GP practices in Sefton will be open as usual on Monday, but many are still bringing their IT and clinical systems back online following the cyber attack which took place on Friday 12 May 2017 and affected many organisations around the world.

Some practices will not yet have full access to patient records, prescriptions, appointment systems and in some cases telephone systems. However, all GP practices will be using well tested contingency plans to ensure that services can continue to be provided.

The NHS is asking patients to continue to use the NHS wisely and remember that they can seek help and advice from a range of other sources, such as pharmacies or 111.

You can Examine Your Options by visiting our health and services pages.

What you can do to help 

  • Before contacting your practice, consider if it is urgent,  could it wait or could you be helped by another service for example NHS 111 or your local pharmacy?
  • People who have GP appointments should turn up as normal unless they are contacted directly and told not to. Please do not ring your surgery to check as they will be extremely busy
  • If you need to book an urgent GP appointment on Monday morning, you will be able to do so but please bear with us if you have difficulty in getting through to your practice and keep trying
  • Please bear in mind that practices may be running more slowly than usual if they are unable to access some of their systems and the public are asked to be patient with staff
  • All phone lines for GP practices are working normally, but some electronic call queuing systems may be affected. In this instance, practice phone lines will still work and patients will be able to ring their practice on the usual number, but they may experience some delays in getting through.  If this happens, people are asked to keep trying to get through and thank them for their patience and understanding while NHS IT technicians work to resolve the problem

Service at local Trust returning to normal following NHS cyber attack

Southport & Ormskirk Hospitals NHS Trust issued the following statement on Tuesday 16 May 2017 about progress towards resuming normal services following the recent NHS cyber attack.

Therese Patten, Chief Operating Officer, said: “The Trust took swift action to shutdown and protect our many clinical systems when the threat emerged on Friday. This included pharmacy, x-ray and imaging, clinical tests and digitally-held patient records.

“We began successfully restoring critical clinical systems on Monday evening and many more are coming back online today.

“The volume of planned services was reduced on Monday and Tuesday to ensure we continued to run a safe service.

“We plan to begin returning services to normal from Wednesday. There is more up to date information on our website, www.southportandormskirk.nhs.uk.

“Both our hospitals continue to be open for emergency care. Please only use A&E if your need is urgent so we can focus resources on the sickest patients.

“I want to reassure patients and the public that all patient information is safe and will be available to us as systems are brought back online.

“I also want to thank our staff for maintaining a safe service for patients over a challenging past few days and, in particular, our IT colleagues for working night and day to get systems back online with the support of colleagues from across the region.

“We are also supporting the criminal investigation into the attack on the NHS and have supplied affected computer equipment to the police.”

Visit the Southport & Ormskirk Hospital website for the latest information about services at the trust.

Change of dates for CCG health meetings

Health commissioners in have released revised dates for their bi-monthly governing body meetings, which residents are welcome to attend to hear more about their local NHS.

It means that the governing body meeting for NHS South Sefton CCG will now take place in early May, a month earlier than previously advertised.

Chief officer, Fiona Taylor, explained: “Governing bodies are the CCGs most important business meetings where members of the group discuss and make decisions about local health services.

“We’ve moved our meetings to earlier in the month so information presented to the governing bodies is more timely, and we have changed the month when they are held so they fall outside the main summer holiday period to give as many people as possible the chance to come along and listen in to our discussions.”

CCGs are responsible for planning and buying, or ‘commissioning’ the majority of local health services and governing bodies are accountable for their work. The NHS organisations welcome anyone with an interest in their work to come along and listen to the discussions of the doctors, nurses, health professionals and lay representatives who make up the governing bodies.

All governing body meetings start at 1pm and time is set aside before they formally begin for people to ask any questions they might have.

The next governing body meeting take place on Thursday 4 May, 3rd floor, Merton House, Stanley Rd, Bootle

Anyone who would like to come along is asked to call 0151 247 7000 to confirm their attendance.

A full schedule of the new governing body meeting dates can be found on our website http://www.southseftonccg.nhs.uk

Be prepared if you get sick over the bank holiday

With May Day fast approaching, local health professionals are reminding people to examine their options should they or their family members become unwell over the long weekend.

Many GP practices will be closed on the bank holiday, so it is wise for people to think about repeat prescriptions they will need before the long weekend begins.

Dr Andrew Mimnagh, local GP and NHS South Sefton Clinical Commissioning Group (CCG) chair, said: “We remind people to examine their options all year round but it is even more important over the bank holiday weekends when GP practices are closed.

“We want to make sure that people have a good weekend and that they use the right service should they need it. We don’t want patients to become poorly and have to spend part of their holiday in hospital. Another thing we don’t want to happen is for people to run out of their medication but it is also important that they don’t over order to avoid unnecessary waste.

“We are reminding people about the services on offer to them such as advice on the NHS choices website and by calling NHS 111 which will be invaluable this weekend.

“Your pharmacist can also give you useful advice on how to deal with common bugs, such as coughs, colds, sore throats and the flu so that you can take precautions and have a nice long weekend.”

The local NHS CCG in south Sefton are reminding people that A&E and 999 services are for life-threatening and serious conditions.

Feeling Unwell? – Examine Your Options

Across the area there are a range of health services to support people if they feel unwell or have any health concerns. There are services which you may be unfamiliar with, but could be more appropriate and convenient for you depending on your specific issue.

For minor ailments and injuries your best route to recover is likely to be self-care. There are a variety of services that can support you to do this:

Pharmacy Services

Your local pharmacy can offer free, confidential and expert advice on a range of health issues. They can help you prepare for many of the common illnesses like coughs and colds and ensure you have a well-stocked medicine cabinet over the holiday period.

NHS.UK

You can find a wealth of trusted advice about hundreds of health conditions and details of GPs, pharmacies and dentists in your local area by visiting the NHS.uk website: http://www.nhs.uk. It also includes a symptom checker.

NHS 111

When you need medical help or advice fast, but it is not a 999 emergency, you can also call the NHS 111 service. NHS 111 is available 24 hours a day, 365 days a year and calls are free from mobiles and landlines.

If you need medical care for illnesses you cannot treat yourself, then your GP should be your next port of call.

Your Local GP

Your GP should be your first point of contact for non-emergency illnesses you can’t treat yourself. Your GP is available from 8.00am to 6.30pm weekdays.

If you don’t have a GP, you can register with your local surgery. If you’re not sure where this is, you can find out at: http://www.nhs.uk or call 0300 77 77 007.

GP Out of Hours Service

If your local surgery is closed, you can still see a GP with the GP out-of-hours service; just call 111 and you can speak to a local GP over the phone or face to face if necessary.

It is very likely that you and your family will be seen and treated more quickly using the out-of-hours service than if you were waiting to see a doctor in A&E, especially at busy times.

For south Sefton pharmacy opening times over the bank holiday, please visit:

http://www.southseftonccg.nhs.uk/your-health-and-services/pharmacy-opening-times-over-the-bank-holiday/

Healthwatch Sefton – Karen Jackson named interim chief executive

Karen Jackson has been appointed interim Chief Executive of Southport and Ormskirk Hospital NHS Trust.

She succeeds Iain McInnes who has been interim Chief Executive since August. He is returning to a role with NHS Improvement, the national organisation responsible for overseeing NHS provider trusts.

Karen has most recently been working with NHS Improvement to lead work on improving urgent care service delivery across England.

Before this she was chief executive at North Lincolnshire and Goole NHS Foundation Trust and has a professional background in NHS finance. She is a graduate in genetics from the University of Liverpool.

Karen said: “I am very happy to be joining the team at Southport and Ormskirk. Even in my short time here I have been impressed with the commitment of staff to providing the very best care for patients. I look forward to supporting that effort and will be here for as long as the Trust needs me.”

Iain said: “I have enjoyed my time working at the Trust. There are a lot of dedicated, hardworking staff and it has been a privilege working with them.

“The Trust has had many challenges and still has a number to face. It is clear to me that there is a strong commitment to move on and deliver care and a good experience for our patients as we move into a new phase.

“We now have a substantive executive team in place. They are dedicated and experienced people who will lead the Trust in the months and years ahead.

“I am confident that, with the addition of Karen, I am leaving the Trust in good hands.”

Karen officially starts in her new role on Monday 17th April.

Working together – Sefton and Liverpool CCGs

During March the governing bodies of NHS South Sefton, NHS Southport and Formby and NHS Liverpool Clinical Commissioning Groups (CCGS) are expected to agree steps to come together through a formal merger from 1 April 2018.

It follows a series of discussions between the governing bodies beginning in November 2016 exploring the benefits of becoming a single commissioning entity for Sefton and Liverpool. A resulting proposal setting out the steps towards a merger will be presented at the three CCG governing body meetings during March.

The governing bodies believe a merger is the best way to strengthen local commissioning and improve outcomes for our different populations. They feel they will be able to better maximise of the resources and assets available to them by consolidating clinical leadership and working more efficiently during this financially challenging time for the NHS.

Already their transformational programmes – Shaping Sefton and Healthy Liverpool – are coming together through the North Mersey Local Delivery System, and a merger will unite this work.

Dr Rob Caudwell, chair of NHS Southport and Formby CCG, said: “Together we believe we will be able to do more to improve the health of our populations, by maximising our collective resources and assets to strengthen our work as commissioners during this challenging time for the NHS.”

Dr Andrew Mimnagh, chair of NHS South Sefton CCG, said: “Importantly, this single commissioning organisation will only be effective if it retains the local focus and progress made by each CCG since we were established in 2013, continuing to work closely with our member GP practices, council partners, wider communities and distinct populations.”

Dr Nadim Fazlani, chair of NHS Liverpool CCG, said: “By retaining the local talent, skills, experience and focus of the existing organisations, our patients will benefit from a stronger CCG, capable of meeting the challenges we’re facing in the NHS, to ensure we continue to commission high quality healthcare into the future.”

NHS England and the CCGs’ member GP practices will need to formally approve a merger, and talks with these parties will begin in April 2017.

Call to use A&E wisely as winter puts pressure on A&E services

People are being urged to avoid using A&E at Southport and Ormskirk hospitals unless they have a serious or life-threatening condition.

Southport and Ormskirk Hospital NHS Trust experienced an increase in A&E attendances on Monday (Feb 27), putting pressure on beds and delaying the admission of some patients.

Patients attending with minor ailments are being asked to attend West Lancashire Health Centre at Ormskirk hospital for treatment.

Therese Patten, Chief Operating Officer, said: “Local health and social care services have been collaborating closely this winter in both hospitals, community health services and with social care to improve the flow of patients through A&E departments, hospital wards and back into the community.

“But we also need our community’s help and never more so than during this particularly busy period. Please help your local NHS by using A&E services wisely and thinking carefully before calling an ambulance.

“If you have a friend, relative or loved already in hospital, you can also help by supporting our staff get them ready when it’s time to go home.

“In the meantime, I want to apologise to anyone who is inconvenienced or caused unnecessary distress as a result of these difficult few days.”

A&E is for people facing life-threatening and serious emergencies such as serious accidents, serious burns, breathing problems, heart attacks and strokes.

Coughs, colds, sore throats, upset stomachs, general aches and pains, and flu will usually clear up on their own. Keep warm, drink plenty of fluids and, if appropriate, treat with over-the-counter painkillers such as paracetamol.

Contact a GP or a GP out of hours service for help with injuries or illnesses that won’t go away.

For people needing urgent help with minor illnesses or injuries no appointment is necessary at our walk-in centres. West Lancashire Health Centre at Ormskirk hospital is open from 8am to 7.30pm all year round. Skelmersdale NHS Walk-in Centre at The Concourse is open from 8am to 7.30pm weekdays and from 9am to 5pm on weekends.

NHS 111 is the NHS non-emergency number. It’s fast, easy and free. Call 111 and speak to a highly trained adviser, supported by healthcare professionals. They will ask you a series of questions to assess your symptoms and immediately direct you to the best medical care for you.

Local pharmacists and the NHS Choices website are also a good source of information and advice.

Southport and Ormskirk Hospital NHS Trust Pride Awards 2017

BUSINESSES across the area are being invited to help support and celebrate the vital work of NHS staff in hospitals and in the community.

The Pride Awards, now in their ninth year, celebrate the excellence and professionalism of health employees who work at Southport and Ormskirk Hospital NHS Trust.

The awards are also an opportunity for staff to recognise the achievements of one another and for patients to highlight staff who have given outstanding care.

The Trust is keen to hear from businesses and organisations across Southport, Formby, West Lancashire and the North West who would be interested in giving financial support to this year’s Pride Awards.

A number of sponsorship opportunities are available for each of the award categories. Iain McInnes, interim Chief Executive, said: “The Pride Awards are a fantastic opportunity for our community to help celebrate their NHS heroes.

“We are grateful to our existing sponsors for their continuing support but I know there will be many others who want to show their appreciation to staff by supporting this event.”

Companies or organisations interested in sponsorship should contact Joanne Chorley at the Trust on 01704 704714 or email joanne.chorley@nhs.net.

The Pride Awards will be held at Southport Theatre and Convention Centre in June. Nominations for the Patient Award will open later in February.

Radio DJ Kev Seed praises F.A.S.T. stroke awareness campaign following Aintree Hospital treatment

Radio and veteran DJ Kev Seed, who was recently treated at Aintree hospital, has told of how the F.A.S.T. stroke awareness campaign saved his life.

The annual campaign, which launched on February 2, aims to raise awareness of the symptoms of stroke and encourage people who recognise the symptom of stroke to call 999 immediately.

Kev suffered a stroke in July 2016 while dining in a restaurant with his girlfriend Vicki, when he fell ill. She had seen the F.A.S.T. adverts on TV, recognised the symptoms, and immediately called an ambulance.

Kev was rushed to Aintree University Hospital where he underwent treatment and rehabilitation with the hospital’s specialist stroke team.

Kev, 48, from West Derby, who now presents on Wirral FM, said: “My girlfriend noticed that my face had dropped on one side and knew I had to get to a hospital fast. She probably saved my life and definitely helped my recovery!”

He added: “Act straightaway if you think it might be a stroke, even if you are unsure. Don’t take a chance.”

Dr Claire Cullen, Stroke Clinical director at Aintree who treated Kev said: “Every second counts with stroke and the sooner somebody who is having a stroke gets urgent medical attention, the better their chances of a good recovery. If you think someone is showing signs of having a stroke, don’t wait, call an ambulance immediately. You may save their life.”

The FAST campaign is built around the ‘Act F.A.S.T.’ (Face, Arms, Speech, Time) acronym to emphasise the importance of acting quickly by calling 999: Face – has their face fallen on one side? Can they smile?; Arms – can they raise both arms and keep them there???Speech – is their speech slurred???and Time to call 999

Acting F.A.S.T. as soon as stroke symptoms present themselves can not only save lives but potentially limit long-term effects.

Approximately 110,000 people have a stroke each year in England. It is the third largest, cause of death, and the largest cause of complex disability; over half of all stroke survivors are left with a disability.

Kev Seed has worked at many regional radio stations including Rock FM, Juice FM, Wish FM and Wirral Radio. The Kev Seed Breakfast Show ran for over 12 years on Radio City. He was also a resident DJ at several of the region’s biggest clubs.

Plans to improve Liverpool’s orthopaedic services underway

The NHS in Liverpool is considering a new, joined-up approach to delivering adult orthopaedic services.

Orthopaedic services are used by people with injuries and diseases affecting their muscles, skeleton and related tissues including the spine, joints, tendons and nerves. They include both planned (also known as ‘elective’) procedures such as hip and knee replacements, and also unplanned procedures caused by major traumas such as a road traffic or industrial accident.

Currently these services are provided by separate teams at both Aintree University Hospital NHS Foundation Trust and the Royal Liverpool and Broadgreen University Hospitals NHS Trust.

NHS Liverpool Clinical Commissioning Group (CCG), the organisation which is responsible for planning NHS care in the city, has been working closely with both Trusts to explore different ways to improve these orthopaedic services as part of its Healthy Liverpool programme.

Orthopaedics specialists at the two hospitals believe that in the future they should operate as part of a single Liverpool Orthopaedic and Trauma Service, with two dedicated centres.

The proposed plans would help ensure that local services meet new national standards for orthopaedic care, while also reducing patient waiting times and the length of hospital stays.

Dr Fiona Lemmens, Clinical Director for the Healthy Liverpool Hospitals programme, said:

“Hospitals are a key part of the local health service, and making sure that people have access to the very best hospital services – wherever they live, or are treated in the city – is central to Healthy Liverpool.

“We’ve been working with local orthopaedics doctors to look at how services could be improved, which has led to proposals for a single, city-wide service. We believe this way of working offers real benefits for patient care, making it easier for hospitals to share expertise and training, attract the most talented staff, and meet the highest clinical standards.

“However, it’s important to stress that no decisions have been made at this stage. Any changes would be set out in a public consultation, asking people for their views, which we hope will take place during the summer.”

Working as a single, city-wide service would mean individual doctors could focus on specific areas of orthopaedics, and treat a greater number of patients with the same condition, than they do under current arrangements. There is strong evidence that patient care improves when clinicians carry out particular procedures more frequently.

Daniel Brown, Consultant Orthopaedic Surgeon at the Royal Liverpool Hospital, said:

“There have been several major new national directives in the way that we are expected to manage both orthopaedics and trauma recently. These are all designed to improve patient safety, experience and outcomes. However, the current system in Merseyside does not allow us to deliver these changes. By combining the orthopaedic and trauma services at Aintree, Royal Liverpool and Broadgreen hospitals into a single service, working together we have the opportunity to not only meet these directives, but also to become a national centre of excellence for orthopaedic and trauma care.  There is 100% support from the orthopaedic consultants across the city for these plans, and we are very excited about this project.”

Paul Carter, Consultant Orthopaedic Surgeon at Aintree University Hospital NHS Foundation Trust, said:

“By changing the way we deliver orthopaedic services and concentrating our resources we can achieve greater continuity of care and better outcomes for patients. The potential solution would also enable us to bring access to best practice to every patient in a way that can’t be achieved through separate services.”

The case for changing services will be put to Liverpool City Council’s Social Care and Health Select Committee today (Tuesday 31 January). The CCG is planning to hold a full public consultation during the summer, in which it will ask people for their views, to help to shape and refine plans.

Orthopaedics is one of a number of areas being considered for single, city-wide services as part of Healthy Liverpool. Other areas include cardiology, cancer services, emergency care, and stroke. In 2015 it was proposed that blood cancer services currently delivered at both the Royal Liverpool Hospital and Aintree Hospital, should come together as a single service based at the new Clatterbridge Cancer Centre, which is set to open in 2019.

Health and housing come together to help customers

A six week course for One Vision Housing customers took place at Millspring Court in Bootle with local health commissioners and Sefton Council for Voluntary Service (CVS) to help people self-care for their breathing conditions.

NHS South Sefton Clinical Commissioning Group (CCG) and One Vision Housing organised the course for customers who have a breathing condition such as chronic obstructive pulmonary disease (COPD). Those who joined the group benefitted from classes on breathing self-management, inhaler techniques and looking after themselves through the cold weather whilst staying independent.

Suzanne Meylan, independent living manager at One Vision Housing, said: “It is important to us that we give our customers access to information to improve their health as close to home as possible so this course was perfect for many of them as it was held in the communal room at Millsprings. Hopefully we’ll roll out similar sessions in other areas in the future. In the One Vision Housing session we spoke to the customers about our independent living service and offered advice on how to keep warm in the winter months with Sefton Council’s affordable warmth team.”

Jenny Kristiansen, respiratory programme lead at NHS South Sefton CCG, said: “We wanted to tailor each session so that customers got the most from the course. Working with Sefton CVS, Liverpool Community Health and Healthwatch Sefton, our sessions focused on topics such as advice on staying active, relaxation and breathing techniques and advice on how to cope under stress and train the mind to not let stress affect your breathing.”

The general feedback following the sessions was positive. One individual said that they felt more assertive since the course and more confident, whilst others said that the exercises had really improved their breathing when walking and they could now climb stairs a lot easier than previously. Others said that the sessions were good as they got people with similar conditions together and hopefully they will keep in touch.

The event was organised with support from Mersey Internal Audit Agency (MIAA), a specialist provider of internal audit and related services in the UK. The overarching object of this project was to demonstrate the significant benefits that can be achieved through health and housing working collaboratively.

Southport & Ormskirk Hospital NHS Trust mark Holocaust Memorial Day

HOLOCAUST Memorial Day has been marked in a poignant ceremony at Southport Hospital thanks to the trust’s branch of Unison members.

Branch officers for the public service workers union recently returned from a Unison North West educational visit to the former Nazi death camps in Poland.

When they came back they were eager to get Southport hospital involved in a memorial for the victims of the Holocaust

They spoke about their experiences to Trust staff, patients and visitors, offering tea lights to place in the hospital prayer room.

Holocaust Memorial Day coincides with the liberation of the Auschwitz by the Red Army in 1945.

Today there are fewer than 10 survivors of the camp still alive.

John Flannery, Staff Side lead for the Trust, said: “As well as remembering those who died we’re acting as living witnesses to the Holocaust as it begins to pass from living memory.”

The Holocaust Memorial Day Trust is the charity that promotes and supports Holocaust Memorial Day. It has taken place in the UK since 2001, with a UK event and over 5,590 local activities taking place on or around 27 January each year.